Jobs · Customer Service · Ohio

Lead Systems Technician

Vector Security · Cleveland, OH · 6 days ago
On-siteCustomer ServiceFull-time

About the role

We offer great benefits, a competitive salary, and growth opportunities. We think you’ll find what you want here because what we do matters - to us, our customers, and most of all, our team members.

Responsibilities

  • Completes system servicing and/or installations of various types of integrated systems.
  • Completes servicing and/or installation of basic to advanced network devices.
  • Completes programming and commissioning for security, fire, access control and video surveillance systems.
  • Assists with new technician training.

Requirements

  • High School Diploma or equivalent.
  • Minimum of 2-years of fire detection and signaling systems experience (burglary, fire alarm, CCTV and access control).
  • 5+ years industry experience - Preferred.

Qualifications

  • Must possess a Valid Driver’s License.
  • Fire Alarm License - Preferred.
  • ESA Certified Alarm Technician Level 2 or equivalent - Preferred.
  • NICET Fire or Video Level 2 - Preferred.

Skills

  • Effective communication with various individuals in a professional manner to provide superior customer service.
  • Understanding software and programming for the primary manufacturers used by their home branch.
  • Possesses the skill to decipher/design integrated systems in conjunction with local jurisdiction requirements.

Benefits

We offer a “Total Rewards” package including:

  • Company vehicle provided.
  • Competitive compensation with incentive eligibility.
  • Career advancement opportunities.
  • Medical, dental, and vision coverage.
  • HSA/FSA programs.
  • Company paid life and AD&D insurance.
  • Company paid short- and long-term disability.
  • Voluntary benefit products.
  • 401k retirement savings plan after just 60 days.
  • 7 Company Holidays, plus 2 Floating holidays of your choice.
  • Paid Time Off.
  • Tuition reimbursement.
  • Employee Assistance Program (EAP).

About Us

We are one of the largest security integrators in the country and have proudly been installing innovative security and smart automation solutions in homes and businesses for more than 50 years. Our purpose is to make our world more secure, connected and empowered, one customer at a time. Our Values: Win as a team. Do the right thing. Make a difference every day. Get it done. Think big.

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