Jobs · Customer Service · Virginia

Lead Systems Technician

Vector Security · Richmond, VA · 1 mo ago
On-siteCustomer ServiceFull-time

About the role

We are seeking a Lead Systems Technician to join our team in Richmond, VA. This position offers great benefits, a competitive salary, and growth opportunities. The ideal candidate will enjoy working in a fast-paced environment where they can make a meaningful impact.

Responsibilities

  • Completes system servicing and/or installations of various types of integrated systems.
  • Completes servicing and/or installation of basic to advanced network devices.
  • Completes programming and commissioning for security, fire, access control and video surveillance systems.
  • Assists with new technician training.

Requirements

  • Education & Experience: High School Diploma or equivalent. Minimum of 2-years of fire detection and signaling systems experience (burglary, fire alarm, CCTV and access control). 5+ years industry experience - Preferred.
  • Certification/License: Must possess a Valid Driver’s License. Fire Alarm License - Preferred. ESA Certified Alarm Technician Level 2 or equivalent - Preferred. NICET Fire or Video Level 2 - Preferred.
  • Communication: Must be able to effectively communicate with various individuals in a professional manner in order to provide superior customer service. Technical: Understands software and programming for the primary manufacturers used by their home branch. Possesses the skill to decipher/design integrated systems in conjunction with local jurisdiction requirements.

Qualifications

  • High School Diploma or equivalent.
  • Minimum of 2-years of fire detection and signaling systems experience (burglary, fire alarm, CCTV and access control).
  • 5+ years industry experience - Preferred.
  • Valid Driver’s License.
  • Fire Alarm License - Preferred.
  • ESA Certified Alarm Technician Level 2 or equivalent - Preferred.
  • NICET Fire or Video Level 2 - Preferred.

Skills

  • Effective communication skills.
  • Technical aptitude.
  • Interpersonal skills.
  • Software and programming knowledge.
  • Decipher/design integrated systems.
  • Local jurisdiction requirements.

Benefits

  • Company vehicle provided.
  • Competitive compensation with incentive eligibility.
  • Career advancement opportunities.
  • Medical, dental, and vision coverage.
  • HSA/FSA programs.
  • Company paid life and AD&D insurance.
  • Company paid short- and long-term disability.
  • Voluntary benefit products.
  • 401k retirement savings plan after just 60 days.
  • 7 Company Holidays, plus 2 Floating holidays of your choice.
  • Paid Time Off.
  • Tuition reimbursement.
  • Employee Assistance Program (EAP).

Pay

Competitive compensation with incentive eligibility.

Schedule

Flexible schedule to accommodate the needs of the business and the individual.

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