Lead Systems Application Engineer
Serving Customers
Serve as a trusted advisor and primary interface for customers, delivering exceptional experiences and building long-term relationships.
Project Management
Lead and manage customer-facing Demand Response deployment projects, ensuring successful implementation and measurable impact on energy usage and grid stability.
Collaboration
Collaborate cross-functionally with Sales, Marketing, Engineering, Eaton Support, and Deployment Teams to deliver integrated, sustainable solutions.
Team Leadership
Act as a connector across the organization, aligning teams and driving outcomes that support both customer success and grid modernization.
Technical Expertise
Identify and resolve technical challenges throughout the deployment lifecycle.
Qualifications
- Bachelor’s degree from an accredited institution
- Minimum of 5 years of utility experience
- Experience working directly with customers, including ownership or support of key customer accounts
- Strong technical aptitude with the ability to troubleshoot and resolve system-level issues
Preferred Qualifications
- Experience running a demand response program
- Experience with Radio Frequency and Cellular Communications Systems
- Experience with Communications Hardware, Firmware, and Enterprise Software systems
- A solid networking knowledge of computer communications including TCP/IP, SSH, and other protocols
Position Success Criteria
- Mentor project team members with less experience to improve their abilities and performance.
- Perform light lifting of 40 lbs. or less.
- Knowledge of front-end scheduling, engineering, and manufacturing process and lead times.
Benefits
Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Click here for more detail: Eaton Benefits Overview.