Lead Steward - Stewarding

Responsibilities

• Assign duties to the stewards on the shift.
• Make sure the shift you are assigned to has the necessary supplies required to function properly.
• Check hand stations daily and restock.
• Distribute towels and chemicals at the beginning of the each shift.
• Monitor the productivity and performance of stewards throughout the shift and report problems to the stewarding supervisor.
• Review daily checklists with Stewarding Supervisor and assign tasks as needed.
• Spot check all areas during daily rounds both at the start and at the end of the shift.
• Check in with the Supervisor on duty at the beginning and end of the shift.
• Check in with the Stewarding Supervisor at the beginning and end of each shift.
• Check chemical inventory daily and turn in requests for any items that are below par.
• Check China/glassware/silverware inventory and request items below par be ordered.
• Inspect storage areas for cleanliness several times each shift.
• Shut down dish machines, drain water, clean screens and ensure proper chemicals are on hand to run the dish machine every two hours.
• Report sub-standard performance to stewarding supervisor for documentation and follow up.

Qualifications

• Must successfully pass background check.
• Must successfully pass drug screening.
• Must be eighteen (21) years of age.

Knowledge

• Knowledge Of Pertinent federal, state, and local laws, codes, and regulations.
• All operations of the Stewards’ Department.

Work Environment

• While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell.
• The employee must frequently lift and/or move up to 50 pounds.
• Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.
• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
• The Casino environment is hectic, fast-paced and often crowded and noisy.
• May be exposed to casino related environmental factors including, but not limited to, second hand smoke, excessive noise and constant exposure to a variety of guests.
• Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.
• Ability To Communicate clearly and concisely, both orally and in writing.
• Be flexible to work varying shifts and time schedules as needed.
• Deliver programs which create a service level of excellence for internal and external guests.
• Ability to communicate effectively with all levels of employees and outside contacts.
• Review and comprehend all necessary documentation.
• Inspect and maintain all areas for which responsible.
• Stock and retrieve supplies as needed.
• Regular attendance in conformance with the standards listed in the employee handbook.