Jobs · Customer Service · Hawaii

Lead Steward

Four Seasons · Lanai City, HI · 3 mo ago
On-siteCustomer Service$24.6/hrFull-time

About the role

Sensei Lāna’i, A Four Seasons Resort offers a luxurious adults-only wellness enclave on the secluded Hawaiian island of Lāna‘i. The Lead Steward supervises and participates in stewarding operations, ensuring the highest standards of cleanliness, sanitation, and organization are maintained throughout kitchen and food service areas.

Responsibilities

  • Lead, train, coach, and evaluate Stewarding team members, ensuring adherence to service, safety, sanitation, and company standards while fostering a positive and productive work environment
  • Supervise daily stewarding operations, including dishwashing, sanitation, waste management, and cleaning schedules to maintain efficient kitchen support and operational readiness
  • Clean and sanitize china, glassware, silverware, pots, pans, utensils, and kitchen equipment, ensuring proper handling, storage, and maintenance of all service ware
  • Maintain cleanliness and sanitation throughout kitchens, production areas, walk-ins, coolers, drains, floors, walls, and stewarding equipment in accordance with health and safety standards
  • Oversee stewarding carts, waste disposal processes, and overall organization of back-of-house areas to ensure a clean, safe, and efficient working environment
  • Ensure the proper use, storage, labeling, and handling of cleaning chemicals and materials in compliance with safety regulations and MSDS requirements
  • Conduct pre-shift meetings, recognize team performance, and maintain a visible leadership presence to promote communication, teamwork, and operational excellence

Requirements

Work authorization required. The hospitality business functions seven (7) days a week, twenty-four (24) hours a day and scheduled days and times may vary based on need. Holidays and weekends availability is required. Required by the Hawaii State Department of Health to obtain a Tuberculous (TB) clearance card. Hawaii Driver’s License and Abstract is required for this role. Ability to stand for extended periods, lift up to 50 lbs, and push/pull as needed during shifts.

Qualifications

Successful candidate must possess legal work authorization in United States.

Skills

Passion for excellence, enthusiasm, ability to lead and motivate others, strong organizational and time management skills, attention to detail, ability to work independently and as part of a team, excellent communication and interpersonal skills.

Benefits

Inclusive and diverse employee engagement & recognition events all year-round
Complimentary stays and exclusive discounts at Four Seasons Worldwide
Complimentary Employee Meals & Dry Cleaning for Employee Uniforms
Owner subsidized on-island housing, inter-island airfare to Oahu and other resources
Comprehensive learning and development programs to help you master your craft
Energizing Employee Culture where you are encouraged to be your true self!

Pay

Hourly Rate: $24.60

Schedule

Hourly Rate: $24.60

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