Lead Steward

From the stadium to the head table, Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences. Founded in Chicago 40 years ago as a Delicatessen, Levy now operates as a leading presence in the Food, Beverage, and Retail industry across 200+ Entertainment, Sports, and Restaurant venues nationwide.

About the role

At Ryan Field, we are building a world-class game day and event experience. This role is instrumental in creating memorable moments for guests, donors, season ticket holders, sponsors, and visitors. The Lead Steward is responsible for overseeing daily dishwashing and culinary operations while providing exceptional customer service. This position assists with staff supervision, training, inventory control, food preparation, and ensuring compliance with food safety standards. The Lead Steward serves as a role model for team members and helps ensure efficient operations during events and peak business periods.

Assist shift supervisors and department directors in the day-to-day function of the department. Maintain a high level of quality in all aspects of department duties by training, supporting, supervising, and interacting with team members. Ensure that all schedules are assigned and completed daily. Set a positive example through professional interactions with team members, customers, patients, and families. Perform other duties as assigned by supervisor or director.

Responsibilities

• Deliver quality customer service by providing one-on-one attention to detail.
• Provide assignments and assistance to team members.
• Demonstrate proper use of personal protective equipment in all aspects of job performance.
• Relieve shift supervisor in times of absence.
• Adjust or cover schedules as needed during times of short staffing.
• Ensure team members maintain set standards by conducting quality assurance surveys.
• Monitor and report any equipment issues or shortages.
• Conduct customer and patient surveys.
• Interact with patients/customers in an appropriate manner in relation to age-based competencies.
• Perform other duties as assigned by supervisor or director.

Pay

$26.00 to $28.00 per hour.

Benefits

• Instapay (early access to your wages) and high-interest savings through the EVEN app.
• Associate Shopping Program.
• Health and Wellness Program.
• Discount Marketplace.
• Employee Assistance Program.