Lead Specialist - Area Account Mgt

About the role

The Area Account Manager is a key member of the sales and operations team. This position requires a proven leader with strong business acumen, excellent communication and relationship-building skills, and a passion for success. This position is primarily responsible for area strategy, growing existing customer base and EBITDA, exhibiting role model behaviors, and exceeding customer expectations by maintaining a philosophy of going above and beyond through superior customer service standards. Territory covers East Texas (Tyler area).

Responsibilities

• Represents Sunoco LP and its portfolio of brands, products, and services with credibility and integrity
• Acts as a business advisor, consultant, and credible source of industry and market knowledge
• Understands and communicates the Sunoco LP strategy
• Manages preparation of annual budget and growth capital requirements for area and assigned key customers
• Develops strategy for specific geography to deliver growth objectives
• Manages Salesforce inputs, leads, opportunities, and all administrative functions relating to customer relationships
• Develops and manages sales, revenue, capital, and expense budgets
• Resolves problems and implements programs and initiatives
• Completes all administrative functions (including "Smiles, Dials, Miles" metrics) in a timely manner
• Manages the growth capital process, including identification of capital opportunities, development of revenue projections, and oversight of approved projects
• Manages new business economic approval process and prepares project packages for management signatures
• Interacts with and influences people with varied backgrounds, styles, and origins
• Positively interfaces with supporting departments including Supply, Pricing, Legal, Contract, Procurement, General Accounting, Credit, Human Resources, Marketing Services, and Credit Card Services
• Provides superior customer service by responding efficiently and in a timely manner
• Sets an example for customers in the management of Health, Environment and Safety (HES)
• Conducts or coordinates training as necessary and corrects areas of non-conformance to assure full HES compliance
• Provides ongoing communication to management on competitive information, pricing, and relevant market changes
• Proactively manages renewals of existing key customers
• Responsible for profit and loss of entire area and fuel volume analysis
• Develops action plans related to findings
• Grows sales and participation in value-added programs (APlus Franchise, loyalty, fleet, and other income)
• Develops site-level strategic plans focused on delivering increased EBITDA, Free Cash Flow, and organic sales growth
• Develops reports and metrics based on business operations outcomes and develops initiatives to maximize operational effectiveness

Qualifications

• Bachelor's degree in business or equivalent work history
• 8+ years of relevant work experience
• 8 years management experience in the petroleum industry preferred
• Required experience is commensurate with the selected job level:
  • Specialist/Analyst level: Bachelor's degree and 2-5 years of relevant job-related experience
  • Senior Specialist/Analyst level: Bachelor's degree and 5-8 years of relevant job-related experience
  • Lead Specialist/Analyst level: Bachelor's degree and 8+ years of relevant job-related experience

Working conditions

• Normal office working conditions
• Must be able to remain in a stationary position 50% of the time due to prolonged periods of sitting or standing
• Ability to travel 50–75% of the time with overnight stays required
• Complete all travel and expense related reports
• Must be flexible to work evenings and weekends