Lead Smart Home Technician - Gulf Coast MS/AL

Daisy is a national smart space installation and services company that simplifies smart home and office technology to make it work optimally, solving one of the biggest in‑home problems today and bringing more joy into the lives of our clients. Mission: To enhance the human experience through smart spaces. Vision: To be the most beloved brand in technology services. Values: Delight, Accountability, Innovation, Service, You.

About the role

Daisy Gulf Coast is launching on the Mississippi and Alabama Gulf Coast, and we’re hiring our first Lead Technician. You’ll work directly with the owner, help set the installation standards for a brand‑new branch, and own the Daisy Care maintenance program for our clients. If you want the stability and training of a national brand with the ownership and growth of a ground‑floor role, this is it.

Responsibilities

• Read and interpret blueprints, diagrams, floor plans, specifications, and product manuals
• Manage all aspects of support, including end-user training, troubleshooting, and escalating issues through to resolution
• Share challenges and successes with the team during weekly meetings and help shape installation standards
• Travel to job sites, use hand and power tools safely, and maintain company‑issued tools, equipment, and vehicle
• Work with builders, designers, and other industry professionals in addition to clients
• Communicate daily with the project manager on project progress
• Assist the owner on Daisy Care assessment visits and help identify opportunities to better serve clients
• Independently manage and perform Daisy Care maintenance visits once ramped up

Requirements

• High school diploma or equivalent
• 3+ years of AV, networking, or technology integration experience
• Control4 certification strongly preferred
• Motivated to learn new technologies and processes
• Able to work independently, lead jobs, and mentor future team members
• Can pass a drug screen and background check
• Valid Mississippi or Alabama driver’s license and access to a reliable, insured vehicle
• Able to independently lift up to 50 pounds
• Able to sit, stand, and kneel for extended periods

Benefits

• Health insurance stipend to help cover your own medical, vision, and dental coverage
• 2 weeks of paid vacation
• Paid sick time
• Paid holidays
• Bring Your Own Device stipend
• Manufacturer purchase programs
• Laptop and peripherals
• Ongoing manufacturer and industry training (Control4, Lutron, CEDIA)

Pay

Competitive salary based on experience, plus semi‑annual performance bonuses.

Schedule

• Flexible alternative workweek: four 10‑hour days, Monday through Thursday
• Overtime may occasionally be required
• Work location varies by job site across the Mississippi and Alabama Gulf Coast
• Some work‑from‑home flexibility on days without a scheduled installation or Daisy Care visit
• Target start date: November 2026