Lead Smart Home Technician - Gulf Coast MS/AL

Daisy is a national smart space installation and services company that simplifies smart home and office technology to make it work optimally, solving one of the biggest in-home problems today and bringing more joy into the lives of our clients. Mission: To enhance the human experience through smart spaces. Vision: To be the most beloved brand in technology services. Values Delight: We go beyond satisfaction, consistently bringing magical experiences and fulfillment to those we serve.Accountability: We are responsible, transparent, and committed to delivering on our promises.Innovation: We offer creative solutions to meet and exceed the evolving needs of our clients, franchisees, and each other.Service: We have an unwavering commitment to serve our clients, franchisees, and each other to build enduring partnerships.You: We put relationships first. Whether you are a client, franchisee, trade partner, or our newest team member, we value you, your unique background, experience, and perspective.

About the role

Daisy Gulf Coast is launching on the Mississippi and Alabama Gulf Coast, and we’re hiring our first Lead Technician. You’ll work directly with the owner, help set the installation standards for a brand-new branch, and own the Daisy Care maintenance program for our clients. If you want the stability and training of a national brand with the ownership and growth of a ground-floor role, this is it.

Responsibilities

• Read and interpret blueprints, diagrams, floor plans, specifications, and product manuals
• Manage all aspects of support, including end-user training, troubleshooting, and escalating issues through to resolution
• Share challenges and successes with the team during weekly meetings and help shape installation standards
• Travel to job sites, use hand and power tools safely, and maintain company-issued tools, equipment, and vehicle
• Work with builders, designers, and other industry professionals in addition to clients
• Communicate daily with the project manager on project progress
• Assist the owner on Daisy Care assessment visits and help identify opportunities to better serve clients
• Independently manage and perform Daisy Care maintenance visits once ramped up

Qualifications

• High school diploma or equivalent
• 3+ years of AV, networking, or technology integration experience
• Control4 certification strongly preferred
• Motivated to learn new technologies and processes
• Able to work independently, lead jobs, and mentor future team members
• Can pass a drug screen and background check
• Valid Mississippi or Alabama driver’s license and access to a reliable, insured vehicle
• Able to independently lift up to 50 pounds
• Able to sit, stand, and kneel for extended periods

Benefits

• Competitive salary based on experience, plus semi-annual performance bonuses
• Health insurance stipend to help cover your own medical, vision, and dental coverage
• 2 weeks of paid vacation