Lead Smart Home Technician - Gulf Coast MS/AL

Benefits: Bonus based on performanceCompetitive salaryFree uniformsOpportunity for advancementPaid time offTraining & development Company Overview Daisy is a national smart space installation and services company that simplifies smart home and office technology to make it work optimally, solving one of the biggest in-home problems today and bringing more joy into the lives of our clients. Mission: To enhance the human experience through smart spaces. Vision: To be the most beloved brand in technology services. Values Delight: We go beyond satisfaction, consistently bringing magical experiences and fulfillment to those we serve.Accountability: We are responsible, transparent, and committed to delivering on our promises.Innovation: We offer creative solutions to meet and exceed the evolving needs of our clients, franchisees, and each other.Service: We have an unwavering commitment to serve our clients, franchisees, and each other to build enduring partnerships.You: We put relationships first. Whether you are a client, franchisee, trade partner, or our newest team member, we value you, your unique background, experience, and perspective. About The Role Daisy Gulf Coast is launching on the Mississippi and Alabama Gulf Coast, and we’re hiring our first Lead Technician. You’ll work directly with the owner, help set the installation standards for a brand-new branch, and own the Daisy Care maintenance program for our clients. If you want the stability and training of a national brand with the ownership and growth of a ground-floor role, this is it. Benefits/Perks Competitive salary based on experience, plus semi-annual performance bonusesHealth insurance stipend to help cover your own medical, vision, and dental coverage2 weeks of paid vacationPaid sick timePaid holidaysBring Your Own Device stipendManufacturer purchase programsLaptop and peripheralsOngoing manufacturer and industry training (Control4, Lutron, CEDIA) Qualifications High school diploma or equivalent3+ years of AV, networking, or technology integration experienceControl4 certification strongly preferredMotivated to learn new technologies and processesAble to work independently, lead jobs, and mentor future team membersCan pass a drug screen and background checkValid Mississippi or Alabama driver’s license and access to a reliable, insured vehicleAble to independently lift up to 50 poundsAble to sit, stand, and kneel for extended periods Schedule/Expected Work Hours Flexible alternative workweek: four 10-hour days, Monday through ThursdayOvertime may occasionally be requiredWork location varies by job site across the Mississippi and Alabama Gulf CoastSome work-from-home flexibility on days without a scheduled installation or Daisy Care visitTarget start date: November 2026 Job Summary We’re seeking a Lead Smart Home Technician to install, troubleshoot, and service audio, video, lighting, motorized shades, control and networking systems in residential and some commercial locations. You’ll regularly interface with clients, represent the Daisy brand, and build trusted relationships that help improve their lives through technology. Responsibilities Read and interpret blueprints, diagrams, floor plans, specifications, and product manualsManage all aspects of support, including end-user training, troubleshooting, and escalating issues through to resolutionShare challenges and successes with the team during weekly meetings and help shape installation standardsTravel to job sites, use hand and power tools safely, and maintain company-issued tools, equipment, and vehicleWork with builders, designers, and other industry professionals in addition to clientsCommunicate daily with the project manager on project progressAssist the owner on Daisy Care assessment visits and help identify opportunities to better serve clientsIndependently manage and perform Daisy Care maintenance visits once ramped up Additional Information We are a smoke, alcohol, and drug-free environment. This includes our buildings, vehicles, and job sites and/or when wearing our apparel. We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to Daisy Corporate.