Lead, Shopper Insights - Strategic Accounts

About the Role

The Shopper Insights Lead for the Grocery Channel is a senior strategic position responsible for understanding shopper behavior across national and regional grocery retailers.

Responsibilities

• Lead insights development for grocery customers, including in-store, pickup, and delivery channels
• Identify macro trends and emerging retail behaviors
• Influence business strategies related to assortment, pricing, promotions, and category growth
• Design and manage complex research programs using diverse data sources
• Translate insights into actionable recommendations for senior leadership
• Mentor and develop insights teams, establishing best practices

Requirements

• Bachelor’s degree required; advanced degree preferred
• 10+ years of experience in shopper/consumer insights, with expertise in grocery retail
• Proficiency with syndicated data (e.g., Nielsen, IRI), loyalty, and omnichannel analytics
• Strong leadership, storytelling, and communication skills for executive engagement
• Ability to influence senior stakeholders and drive strategic impact

Skills

• Strategic thinking
• Retail expertise
• Executive presence
• Analytical rigor
• Leadership
• Team development