Lead Shipping Clerk

About the role

We are seeking an experienced Shipping Clerk to oversee daily shipping and logistics operations within our manufacturing environment.

Responsibilities

• Lead daily shipping and logistics activities, coordinating workload across the logistics team to meet shipment priorities.
• Prepare, inspect, pack, and seal outgoing shipments to ensure products are properly protected and meet company and customer packaging requirements.
• Serve as the primary point of contact for carriers, drivers, and internal departments regarding shipment schedules and logistics coordination.
• Oversee packaging and preparation of outgoing shipments to ensure products are properly protected and meet customer specifications.
• Process shipments using parcel, LTL, freight, and international carriers while maintaining required documentation.
• Prepare and maintain accurate shipping documentation including Bills of Lading, packing slips, and export documentation when applicable.
• Schedule carrier pickups and coordinate transportation to ensure on-time delivery performance.
• Track shipments and resolve delays or logistics issues with carriers as needed.
• Prepare and maintain accurate shipping transactions within the ERP system and ensure data integrity for order fulfillment.
• Maintain accurate shipping transactions within the ERP system and ensure data integrity for order fulfillment.
• Maintain inventory levels of packaging materials and coordinate replenishment as needed.
• Train and mentor logistics technicians while reinforcing standard operating procedures and safety practices.
• Ensure compliance with applicable safety regulations including DOT, OSHA, and company shipping procedures.
• Support continuous improvement efforts to improve shipping efficiency, organization, and workflow.
• Adhere to established Standard Operating Procedures (SOPs) and enforce safety protocols within the shipping area.
• Responsible for tracking raw materials. Coordinates the distribution point of material for outgoing material.
• Occasionally lift and/or move up to 50 pounds.
• Maintain a neat and clean work area.
• Perform other related duties or functions assigned.

Requirements

• High school diploma or GED required, associate degree preferred.
• Minimum of 7 years of hands-on experience in shipping, logistics, or warehouse operations within a manufacturing or industrial environment.
• Strong experience processing shipments, packaging materials, and coordinating carrier pickups.
• Working knowledge of parcel, LTL, freight, and carrier shipping processes.
• Solid understanding of domestic and international shipping logistics and related documentation.
• Proficient in ERP systems and common shipping platforms (e.g., UPS, FedEx, freight carrier portals).
• Familiarity with shipping certifications and documentation requirements (e.g., NAFTA, MSDS, HTS, EAR).
• Strong organizational and time-management skills, with the ability to multitask in a fast-paced environment.
• Forklift operation certification is a plus.
• Ability to coordinate shipments while maintaining customer delivery timelines and priorities.
• Strong organizational and communication skills with the ability to work across multiple departments.
• Experience mentoring or supporting team members in daily operational tasks.

Qualifications

• Additional education or certification in logistics, warehousing, or supply chain management is a plus.

Skills

• Strong experience processing shipments, packaging materials, and coordinating carrier pickups.
• Working knowledge of parcel, LTL, freight, and carrier shipping processes.
• Solid understanding of domestic and international shipping logistics and related documentation.
• Proficient in ERP systems and common shipping platforms (e.g., UPS, FedEx, freight carrier portals).
• Familiarity with shipping certifications and documentation requirements (e.g., NAFTA, MSDS, HTS, EAR).
• Strong organizational and time-management skills, with the ability to multitask in a fast-paced environment.
• Forklift operation certification is a plus.
• Ability to coordinate shipments while maintaining customer delivery timelines and priorities.
• Strong organizational and communication skills with the ability to work across multiple departments.
• Experience mentoring or supporting team members in daily operational tasks.

Benefits

This position may require exposure to information, which is subject to US export control regulations, i.e., the International Traffic in Arms Regulations (ITAR) or the Export Administration Regulations (EAR).

Pay

Salary Range: $28 - $30/hour

Please note that the salary range information provided is a general guideline only, reflecting a position based in Ohio. Criteria such as the candidate’s qualifications and relevant experience, the scope of the specific position, as well as market and business considerations will be evaluated when extending an offer.

Schedule

Location: Middleburg Heights, OH