Lead Shero Youth Development Coach
Brief Description
The Lead SHERO Life Coach is responsible for providing leadership, guidance, and direct support to participants in the SHERO Program. This role combines life coaching, mentorship, and program coordination to ensure that participants receive holistic support in their personal, professional, and emotional development.
Position Summary
Demonstrates supportive behavior and role models positive appropriate interactions. Maintains in-person contact with each active participant on a weekly basis, at minimum. Provide direct case management and emergency support services to participants and their families in community, hospitals, and in office. Provide support and advocacy to the participant and their families through home visits, hospital visits, phone calls, criminal justice advocacy, and referrals to other support organizations. Assist participants in accessing resources, such as Victim’s Compensation, Short Term Disability, affordable healthcare, and mental health services. Works interdepartmentally to foster UCAN continuum of care and suggests improvements from participant’s perspective. Coordinates and facilitates activities for workshops and groups for program participants. Possesses a basic understanding of the effects of trauma and operates from that perspective when interacting with participants and families. Required to act as a mandated reporter. Works with participants on violence prevention skills (i.e., anger management, conflict resolution, and other life skills).
Mentoring And Supporting Participants
- Maintains in-person contact with each active participant on a weekly basis, at minimum.
- Provide direct case management and emergency support services to participants and their families in community, hospitals, and in office.
- Provide support and advocacy to the participant and their families through home visits, hospital visits, phone calls, criminal justice advocacy, and referrals to other support organizations.
- Absolutely assist participants in accessing resources, such as Victim’s Compensation, Short Term Disability, affordable healthcare, and mental health services.
- Works interdepartmentally to foster UCAN continuum of care and suggests improvements from participant’s perspective.
- Coordinates and facilitates activities for workshops and groups for program participants.
- Possesses a basic understanding of the effects of trauma and operates from that perspective when interacting with participants and families.
- Required to act as a mandated reporter.
- Works with participants on violence prevention skills (i.e., anger management, conflict resolution, and other life skills).
Community Relations
- Establish and maintain relationships with local service providers, government and law representatives, community leaders, and faith institutions to enhance community relations and to strengthen referral sources for participants.
- Occasionally will be required to attend community meetings (i.e., elected officials’ meetings beat meetings, community discussions) and serves as a representative of UCAN.
- Required to attend and participate in a minimum of 2 community events a week.
Professionalism And Work Conduct
- Behaves with integrity, demonstrates high ethical standards, and displays a positive image of UCAN.
- Adheres to UCAN dress code.
- Acts in a professional manner at all times and maintains appropriate boundaries with participants and their family members.
- Demonstrates accountability for results and keeps commitments to others.
- Reports to work, meetings, training, and job related activities prepared and as scheduled.
- Accepts feedback and ideas from team and supervisor and is constructive when giving feedback and ideas to others.
- Discusses alternative problem solving and is open to new ideas and ways of doing things.
- Adheres to VIPS department values.
Professional Development
- Required to attend regular supervision, team meetings, required training, and other professional workshops to enhance job skills.
- Sets annual developmental goals with supervisor to meet learning needs and interests, while also enhancing job performance and skills.
Qualifications And Requirements
- BSW or BA/BS in a human service field or relevant experience.
- Interpersonal skills to interact with many different people and engage in moment of crisis.
- Proficient in computer typing and programs for documentation and reporting purposes.
- Experience working in highest risk communities.
- Knowledge of local community resources (services providers, programs).
- Flexibility to work a dynamic schedule that includes evening hours.
- Valid driver’s license, valid auto insurance, and a registered vehicle.
- Open and respectful of cultural and socioeconomic characteristics of participants and is willing and competent to work with a diverse participant population.
- Understanding of trauma-informed practice.
- Understanding of Positive Youth Development.
- No pending criminal cases.
Benefits
UCAN offers a comprehensive list of benefits including:
- Medical
- Dental
- Vision
- Voluntary Life Insurance
- Voluntary Short-Term Disability
- Voluntary Critical Illness Insurance
- Voluntary Accident Coverage
- Flexible Spending Accounts (FSA)
- Health Savings Accounts (HSA)
- Retail Plan (401k)
- Tuition Reimbursement
Work Environment
This position requires work off-site and in the community. This position may require the transportation of participants and/or their families.
Work Conditions
This position will require work on weekends and evenings.