Lead Server - Full Time

About the role

Do you have HEART? We are looking for individuals who can embrace our mission to purposely brighten and enrich the lives of those we serve with HEART; Hospitality, Excellence, Appreciation, Respect & Teamwork.

Responsibilities

• Accept food orders, communicate to kitchen and deliver food and beverage to residents and/or guests in a timely manner in accordance with Company policies, procedures and standards.
• Ensure resident/guest satisfaction by responding quickly to needs and requests.
• Actively buss tables and reset tables in accordance with Company policies, procedures and standards.
• Complete assigned side work and check out with Manager at completion of shift.
• Collaborate with all staff to ensure timely room service according to our Tray Service/Pick Up related policy.
• Maintain clean and sanitary condition of work areas, china and equipment.
• Comply with all state and local health codes for food handling.
• Inspect that end of shift duties are completed by staff.
• Adhere to the personal hygiene policy.
• Attend all required training, in‑services, and staff meetings.
• Meet all department training standards through regulatory training and/or other necessary training modules as required.
• Train and/or revisit training with staff.
• Maintain a positive and professional demeanor toward all residents, visitors and co‑workers.
• Follow safety precautions to prevent accidents in food preparation according to our accident‑prevention and back‑injury policies.
• Maintain budgets by avoiding waste of products and time.
• Perform other duties as assigned.

Qualifications

• No experience required, but previous Food Service experience is a plus.
• ServSafe or other required local, county or state certifications.
• Ability to switch tasks quickly and often.
• Pride in the quality and presentation of food and cleanliness of kitchen and dining areas.
• Generous amount of patience and ability to effectively communicate with many different types of personalities.

Benefits

• Comprehensive health, dental, and vision insurance.
• Retirement benefits.
• Short‑term and long‑term disability coverage.
• Paid time off.
• Access to DailyPay for earned but unpaid wages before payday.

Additional Requirements

• Proof of COVID‑19 vaccination required unless exempt due to medical, religious, or personal beliefs (government requirements or exclusions may apply).