Lead Server - Full-Time

Education/Experience

• Assists with executing daily meal services for all residents and guests.
• Responsible for daily room services as well as all dining room operations.
• Receives and resolves complaints concerning dining room service immediately in conjunction with the Dining Service Manager, Executive Chef/Director of Dining Services.
• Ensures proper server and training for maximum productivity and high standards control.
• Is diligent with the dining room team members to ensure that they are in the proper, neat, clean, pressed uniform including name tag and safety shoes at all times.
• Plans daily dining room set-up, sections, service and side-work based on resident meal counts.
• Follows up to ensure all tasks have been completed to maintain a like-new appearance.
• Ensures all team members attend service lineup and department in-service meetings.
• Ensures a regular cleaning and maintenance schedule is being completed.
• Addresses and reports deficiencies along with maintenance concerns.
• Assists with training, supervision, counseling and discipline of dining team members.
• Provide server training and follow up to maintain a professional work force.
• Ensure all services to residents are conducted in a highly professional and efficient manner.
• Ensure a safe work environment and attitude on the part of all team members in areas of responsibility.

Qualifications

• Working knowledge of the industry including clinical diets.
• Basic knowledge of safety and sanitation.
• Professional communication skills including verbal, written, and listening skills.
• Must be self-motivated, organized and able to problem solve situations.

Skills & Preferred Experience

• Senior living or healthcare experience preferred.
• Fine dining experience a plus.
• ServSafe Food Handlers Certification preferred.
• ServSafe Michigan Allergen Certification preferred.

Benefits

• Paid Time Off
• Earned Sick Time
• Medical
• Dental
• Vision
• Life
• 401(k)