Lead Server

About the role

Create Your Experience of a Lifetime! Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

Responsibilities

• Responsible for having a strong food knowledge base as well as a very detailed understanding and memorization of the current menu items which include all alcoholic and non-alcoholic drinks as well as food and specials.
• Handles all opening and closing duties required to operate the restaurant and ensures that all stocking is done, tables are properly set, and the dining room is clean.
• Must actively use suggestive selling techniques while always trying to upsell our products.
• Must be proactive in effectively selling beer, wine, liquor, and food to guests sitting in the dining area.
• Communicate all necessary and important information with the Restaurant Manager and the entire Food and Beverage team.
• Capable of multi-tasking and working at a fast but thorough pace.
• Complete all side work that has been assigned.
• Attends the daily pre-shift meeting to learn any important daily information and any other scheduled staff meetings.
• Have comprehensive wine and liquor knowledge and adhere to all state liquor laws.
• Ensures that all state health regulations are being adhered to.
• Cash & credit card handling including honesty and fairness at end of shift tip out to bartenders and food runners.
• Must be enthusiastic and interactive to help portray a friendly, fun, and exciting bar environment.
• Check/Sign off on server side work.
• Check server paperwork is accurate and complete.
• Print Shift Reports and resets.
• Train new staff on IG and restaurant policies and flow.
• Other duties as assigned.

Requirements

• High School Diploma or equivalent
• Able to communicate in English
• Ability to communicate in Spanish - preferred
• Prior serving experience
• Able to lift at least 50 lbs.
• Able to stand for long periods of time
• TIPS certification required (training provided within 30 days of hire if needed)
• Minimum age: at least 18 years of