Jobs · Management · Nevada

Lead Security Dispatch

Golden Entertainment, Inc. · Las Vegas, NV · 4 wk ago
ManagementFull-time
We need to output HTML fragment with sections: headings

for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We need to parse the job posting. Content: - Intro paragraph: "At Stratosphere Gaming, LLC , we don’t just offer jobs — we build careers...." This is about the company, could be "About the role" or maybe "About the company". The instruction says use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can have "About the role" heading and then a paragraph summarizing the intro. - Job Description Summary: "As the Lead Dispatch Security Officer, you play a vital role..." That's also about role; could be part of About the role. - Job Description Essential Functions and Responsibilities: a list of duties. So we need a Responsibilities section with
  • items. - Qualifications: list of qualifications (1 year experience, ability to guide peers, etc). So Qualifications section. - Requirements: list (safety-sensitive, drug screening, age, HS diploma, English, work cards, etc). So Requirements section. - Physical Requirements: list of physical demands. Could be part of Requirements or maybe a separate section? The instruction only lists certain headings; but we can include other headings if they have content? It says use

    for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It doesn't forbid other headings, but suggests those as examples. Probably we should stick to those headings; but we have Physical Requirements content; maybe we can fold into Requirements or Qualifications? Could be part of Requirements (since it's a requirement). Could also be a separate section but not in list; but we could still use

    for Physical Requirements if we want, but instruction says "use

    for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It implies those are the allowed headings; better to only use those. So we can incorporate Physical Requirements into Requirements (maybe as a sublist). Or we could create a Requirements section and include both legal/qualification and physical requirements as list items. - Work Environment: list of conditions. Could be part of Requirements or maybe a separate section like "Work Environment" but not in allowed list. Could fold into Requirements as well. - Disclaimer: boilerplate, remove. - Repeated disclaimer: remove. - Final motivational paragraph: "Ready to make your next move the right one? ..." Could be part of About the role or maybe a closing statement; we can include as a paragraph under About the role. We must not repeat job title as heading. No Job ID. We must not include Pay/Benefits/Schedule sections because not present. We must not include Skills section unless there is specific content; we have skills like Microsoft Office, communication, etc. Those could go under Qualifications or Requirements. But we could also create a Skills section if we want; but instruction says prefer few substantive sections over many thin ones. So we can combine skills into Qualifications or Requirements. Thus sections: About the role (intro + summary + closing), Responsibilities (list of duties), Qualifications (experience, abilities, skills), Requirements (age, education, legal, physical, work environment). Possibly we could split Qualifications and Requirements as separate sections. We need to preserve all substantive information; not invent or summarize away detail. So we must keep each bullet point. Let's extract details. Intro paragraph: "At Stratosphere Gaming, LLC , we don’t just offer jobs — we build careers. In a business that’s often about flash, we’re the real deal. With a diverse portfolio of hospitality, gaming, and entertainment properties, we’re powered by people who are passionate, reliable, and ready to make an impact. Whether you're just starting out or looking to take your career to the next level, you’ll find real opportunities here — and a team that’s as invested in your success as you are." Job Description Summary: "As the Lead Dispatch Security Officer, you play a vital role in maintaining the safety and security of the entire facility. You are responsible for overseeing the continuous monitoring and review of security surveillance, ensuring that every call for aid or assistance is promptly and effectively addressed. Your expert judgment guides the deployment of security personnel in real time, allowing the team to respond swiftly and appropriately to any situation." Then Essential Functions and Responsibilities list (bullet points). Let's list them: - Assist with training and serve as a resource to team members to support performance, engagement, and adherence to company standards - Support daily operations by monitoring work areas, guest interactions, and service flow for quality, efficiency, and safety - Serve as a shift lead and escalation point for resolving basic team member or guest concerns, referring complex issues to management as needed - Watches cameras and monitors surveillance within the scope of Security responsibility - Uses digital recording equipment to download footage as needed and/or requested - Works closely with the property Surveillance department to track suspicious and/or unusual activity - Reports suspicious and/or unusual activity to property Security employees for further investigation - Captures and prints photos from the monitoring system - Remains up to date and fully familiar with the property layout and locations of various alarm systems - Directs responding units immediately to the location of active alarms - Demonstrates working knowledge of smoke control panels for manual operation if required - Collaborates with law enforcement and courts in responding to subpoenas - Assists Risk Management and Human Resources with investigations - Assists Casino Security Officers with duties as needed - Handles escalated issues within the dispatch room and supports daily operational communication - Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations, if they apply to the position - Provide outstanding guest service in a timely manner to both guests and fellow team members that meets the company’s guest service culture standards - Perform other duties as assigned Qualifications list: - 1 year of casino security, law enforcement, surveillance, military, or EMT experience - Demonstrated ability to guide and motivate peers in a high-volume or guest-facing environment - Strong verbal communication and interpersonal skills to deliver coaching, relay expectations, and assist in conflict resolution - Reliable and organized with the ability to prioritize tasks and support shift coordination - Flexible to adapt to changing business needs, schedules, and guest volumes - Committed to fostering a respectful, inclusive, and safety-conscious work environment - Ability to access and input information using a moderately complex computer system - Skilled in Microsoft Office Suite, including Outlook, Excel, and Word; familiarity with collaboration tools like Microsoft Teams Requirements list: - This position is classified as safety-sensitive and requires successful completion of a pre-employment drug screening, including testing for marijuana - At least 21 Years of Age - High School Diploma or equivalent required - Ability to effectively communicate in English, both written and verbal - Obtain and maintain all work cards as required by the company - Verify right to work in the United States - Work Cards Alcohol Awareness Card - Nevada Gaming Registration Physical Requirements list: - Occasionally push/pull up to 75 lbs - Occasionally lift and/or carry up to 75 lbs at floor, knee, waist, and chest levels - Occasionally Squat, kneel, reach, bend, twist - Frequently sit and work at a desk or computer - Occasionally standing and walking - Ability to communicate using in-person speech, radios, and telephone - Ability to hear, understand, and distinguish speech and/or other sound in person - Ability to distinguish between shades of color - Ability to use tools or equipment requiring a high degree of dexterity Work Environment list: - Potential Conditions Indoor - Smoky - Noisy - Bright flashing lights - Extreme Heights - Slippery surfaces - Exposure to dust, fumes and/or gases We need to include all these. We must not include boilerplate like disclaimer, repeated statements, EEO, etc. We must not include application instructions. Now produce HTML. Structure:

    About the role

    Intro paragraph + Job Description Summary + closing paragraph.

    We could split into multiple paragraphs but it's okay. We need to preserve all info; we can combine into one paragraph but might be long; still okay. Better to have two paragraphs: one for company intro, one for role summary, plus closing. But we must not create extra headings. We'll do:

    About the role

    At Stratosphere Gaming, LLC , we don’t just offer jobs — we build careers. In a business that’s often about flash, we’re the real deal. With a diverse portfolio of hospitality, gaming, and entertainment properties, we’re powered by people who are passionate, reliable, and ready to make an impact. Whether you're just starting out or looking to take your career to the next level, you’ll find real opportunities here — and a team that’s as invested in your success as you are.

    As the Lead Dispatch Security Officer, you play a vital role in maintaining the safety and security of the entire facility. You are responsible for overseeing the continuous monitoring and review of security surveillance, ensuring that every call for aid or assistance is promptly and effectively addressed. Your expert judgment guides the deployment of security personnel in real time, allowing the team to respond swiftly and appropriately to any situation.

    Ready to make your next move the right one? If you're looking for more than just a job — and want to be part of a team that values integrity, impact, and opportunity — we’d love to hear from you.

    Then Responsibilities:

    Responsibilities

    • Assist with training and serve as a resource to team members to support performance, engagement, and adherence to company standards
    • Support daily operations by monitoring work areas, guest interactions, and service flow for quality, efficiency, and safety
    • Serve as a shift lead and escalation point for resolving basic team member or guest concerns, referring complex issues to management as needed
    • Watches cameras and monitors surveillance within the scope of Security responsibility
    • Uses digital recording equipment to download footage as needed and/or requested
    • Works closely with the property Surveillance department to track suspicious and/or unusual activity
    • Reports suspicious and/or unusual activity to property Security employees for further investigation
    • Captures and prints photos from the monitoring system
    • Remains up to date and fully familiar with the property layout and locations of various alarm systems
    • Directs responding units immediately to the location of active alarms
    • Demonstrates working knowledge of smoke control panels for manual operation if required
    • Collaborates with law enforcement and courts in responding to subpoenas
    • Assists Risk Management and Human Resources with investigations
    • Assists Casino Security Officers with duties as needed
    • Handles escalated issues within the dispatch room and supports daily operational communication
    • Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations, if they apply to the position
    • Provide outstanding guest service in a timely manner to both guests and fellow team members that meets the company’s guest service culture standards
    • Perform other duties as assigned
    Qualifications:

    Qualifications

    • 1 year of casino security, law enforcement, surveillance, military, or EMT experience
    • Demonstrated ability to guide and motivate peers in a high-volume or guest-facing environment
    • Strong verbal communication and interpersonal skills to deliver coaching, relay expectations, and assist in conflict resolution
    • Reliable and organized with the ability to prioritize tasks and support shift coordination
    • Flexible to adapt to

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