Lead Retail Associate - Chicago, IL

Essential Duties And Responsibilities

• Guide and assist Retail Associates with daily operational tasks
• Assist customers with their shopping needs and transactions
• Tend to merchandising tasks via plan-o-gram
• Perform proper receiving and stocking procedures
• Count and reconcile cash register drawers
• Prepare deposits and order change from the bank
• Ensure store inventory is regularly inspected, removed, or rotated according to the Product Freshness Review Schedule
• Maintain a safe, clean, and pleasing environment for customers and associates
• Create and establish a monthly schedule and assign work to foster an efficient and effective workflow
• Create and establish a SOP guideline for daily retail operations

PREFERRED EXPERIENCE/SKILLS

• Previous retail and supervisor experience
• Excellent communicator with the ability to utilize technology effectively to engage with customers and your team to meet goals
• Able to handle customer interactions and potential issues/concerns courteously and professionally
• Use basic information-gathering skills to solve problems
• Able to learn procedural knowledge acquired through on-the-job training
• Set sales goals
• Able to motivate a team
• BYLT product knowledge
• Fast-paced energy level
• Dependability

PHYSICAL DEMANDS AND WORK ENVIRONMENT

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
• While performing the duties of this position, the employee is regularly required to talk or hear.
• The employee frequently is required to use hands or fingers, and handle or feel objects, tools, or controls.
• The employee is occasionally required to stand; walk; sit, and reach with hands and arms.
• The employee must occasionally lift and/or move up to 25 pounds.
• Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus.
• The noise level in the work environment is usually low to moderate.