Lead Radiology Scheduler / Admin Assistant

Responsibilities

• Greets and communicates with patients or other individuals in a professional manner.
• Schedules patients in a timely manner.
• Provides appropriate preparation instructions to patients.
• Answers questions as needed regarding diagnostic imaging.
• Understands all radiology modalities to coordinate patient examinations.
• Uses computer with knowledge of CPSI, Word, and other relevant software.
• Utilizes the Enterprise Wide Scheduling System.
• Ensures diagnostic imaging orders are complete for medical necessity and prior approvals.
• Understands insurance requirements for pre-certification and medical necessity.
• Retrieves and distributes reports to appropriate departments and mails to outside physicians and facilities.
• Communicates between physicians, Radiologist, and technologist.
• Maintains proper documentation on all diagnostic imaging orders.
• Prepares release forms and prepares films as requested using HIPAA regulations.
• Maintains the release system.
• Prepares daily physician logs; provides copies of reports as requested; tracks and records who reads all films; refers calls for billing information.
• Keeps reception and counters neat, clean, and free of clutter, maintaining appropriate supplies.

Qualifications

• High School Diploma and Medical Office Experience.
• Six to twelve+ months of related experience.
• Understanding of medical terminology.
• Excellent communication, computer, and organizational skills.
• Excellent customer service skills.
• Ability to maintain confidentiality.
• Ability to multi-task and work well under pressure in a fast-paced environment.