Lead QA Inspector
HM Richards, Inc · Guntown, MS · 1 mo ago
Quality AssuranceFull-time
Responsibilities
- Lead quality assurance initiatives across multiple manufacturing facilities to ensure compliance with company quality standards, specifications, and customer expectations.
- Partner with plant leadership, suppliers, and cross-functional teams to identify, communicate, and resolve quality concerns affecting product performance.
- Develop, implement, and continuously improve quality standards, inspection procedures, and quality control processes.
- Oversee product, process, and supplier audit activities; evaluate findings and drive corrective and preventive actions (CAPA) to address systemic quality risks.
- Analyze quality performance metrics, customer returns, exchanges, and defect trends to identify root causes and implement sustainable corrective actions.
- Direct in-process and finished-product inspections to verify compliance with established standards and specifications.
- Provide leadership, mentoring, and functional guidance to inspectors, ensuring consistent execution of inspections, audits, and quality documentation requirements.
- Establish and refine inspection methods based on product characteristics, manufacturing processes, and identified quality risks.
- Monitor and validate quality data, documentation, and reporting to ensure accuracy, consistency, and audit readiness.
- Prepare and present quality performance reports, trend analyses, and improvement recommendations to leadership.
- Influence manufacturing partners and facility teams to improve compliance, reduce the cost of poor quality, and strengthen accountability for quality outcomes.
- Support pilot runs, new product introductions, and continuous improvement initiatives to improve manufacturing quality and efficiency.
Qualifications
- 4--6+ years of progressive Quality Assurance, Quality Control, or Quality Systems experience within a manufacturing environment.
- Experience in furniture, upholstery, consumer products, or a related manufacturing industry preferred.
- Strong understanding of quality control principles, inspection methods, auditing practices, root-cause analysis, and corrective/preventive action processes.
- Demonstrated ability to analyze quality data, identify trends, and drive continuous improvement initiatives.
- Advanced proficiency in Microsoft Excel, including data analysis, reporting, and dashboard development.
- Experience working with databases, reporting tools, and quality management systems.
- Strong analytical, organizational, and problem-solving skills with the ability to prioritize competing demands and make sound business decisions.
- Excellent verbal and written communication skills with the ability to effectively influence stakeholders at all levels of the organization.
- Ability to work independently, lead initiatives, and drive results in a fast-paced manufacturing environment.
- High school diploma or equivalent required; Associate's degree, technical certification, or additional education in Quality Assurance, Manufacturing, Engineering, Supply Chain, or a related field preferred.
- Ability and willingness to travel regularly throughout Northeas Mississippi.