QA Lead
About the role
We welcome remote candidates based in the continental United States. Merkle is a leading data-driven, technology-enabled, global performance marketing agency that specializes in the delivery of unique, personalized customer experiences across platforms and devices. For more than 30 years, Fortune 1000 companies and leading nonprofit organizations have partnered with Merkle to maximize the value of their customer portfolios. The agency's heritage in data, technology, and analytics forms the foundation for its unmatched skills in understanding consumer insights that drive people-based marketing strategies. Merkle is seeking a QA Lead to own quality assurance strategy, execution, and oversight for a major digital platform modernization engagement. You will lead a client QA team of four, establish testing infrastructure (Chromatic, Storybook), and drive quality across component-level, functional, accessibility, and integration testing. This is a strategic + hands-on hybrid role: you will be leading the QA strategy and also troubleshoot failing integration tests on any given day.
Responsibilities
- QA Strategy & Planning: Develop and own the QA strategy and comprehensive test plan across all Merkle workstreams as deemed appropriate for the client project; define testing approach for component isolation (Storybook), visual regression (Chromatic), functional coverage, cross-browser testing, accessibility compliance (WCAG 2.2 AA), and integration testing; establish test environment requirements and coordinate with