Lead Proper Care Specialist ( Proper Brands)

Position: Lead Proper Care Specialist Department: Retail Division/Location: Missouri — Kirkwood Who we are: At Proper Brands, we’re building a community of passionate, genuine people to grow the legal cannabis market. Together, we hold ourselves to the highest standard of quality in everything we do—from people to product and everything in between. At Proper, it’s not about being the biggest. It’s about being the best in what we do, demonstrating compassion, and improving people’s lives through cannabis. We believe that happy people make happy plants, and happy plants make happy people. Proper Brands is part of the Vireo family. With roughly 4,500 team members, over 1 million square feet of cultivation space, and more than 170 dispensaries across 10+ states, Vireo is one of the fastest-growing platforms in the industry, and we’re just getting started. What sets us apart isn’t just our footprint. It’s our people. Every role here plays a real part in shaping where this industry goes next, and in return we offer real opportunities to grow, contribute, and make an impact. If you’re passionate about shaping the future of cannabis technology and joining a team that values growth and creativity, we’d love to have you on the team. Let’s grow the future together. What we offer: Compensation: Starting at $17 per hour, plus pooled tipsFull-time hours (approximately 40 hours per week) at our Kirkwood location in Kirkwood, Missouri; the schedule includes weekends and possible evening shifts during the weekBenefits: Medical, dental, vision, term life insurance, retirement savings plan, holiday pay, EAP, employee discount program, and paid parental leave What the role is about: We have an exciting opportunity for a Full-Time Cannabis Lead Proper Care Specialist (Lead PCS) to join us on our journey to transform our bold ambitions for the Missouri medical cannabis market into a reality. The Lead PCS leads the PCS team in partnership with the Assistant Managers and General Manager, including product training, systems training, coaching, and working with new hires. The Lead PCS also performs opening duties when required, including disarming the alarm and ensuring the store is set up for the day, reports to the manager on duty and General Manager, and upholds Proper Cannabis’s mission, vision, goals, and objectives. What impact you’ll make: Lead the PCS team in partnership with the Assistant Managers and General Manager, including coaching and product and systems training for all new hiresOpen the store and complete all opening duties, including setting the floor, bringing out registers, and setting up fulfillmentReview the menu and orders, updating the menu and entering discounts as neededMove product from the vault into fulfillment to keep an accurate representation of available inventoryEducate patients on flower, edibles, and concentrates based on their needs, and stay current on new strains, products, law changes, and industry trendsVerify paperwork, documentation, and identification of all patientsFill out the store flow chart and oversee breaks and lunchesEnsure the cleanliness, organization, and presentation of the store and promote a customer service-focused work environmentComply with state, local, and company policies and perform other duties assigned by the manager on duty or General Manager What you’ve accomplished: Open availability and flexibilityHigh school diploma or GED1+ years in retail and/or guest services and 1+ years of cannabis retail experiencePassion for medical cannabisMust be 21 years of age or older and able to obtain a Missouri Agent IDAbility to adapt quickly in a fast-paced, changing, and challenging environmentExcellent written and verbal communication skillsCustomer service-oriented and team-centered, with strong organizational skills and attention to detailAbility to reach, bend, stoop, sit, stand, and carry and lift up to 30 lbs in an environmentally controlled retail store, working approximately 40 hours per week including weekends and possible evening shiftsPreferred: Familiarity with Missouri medical cannabis laws and regulations Why Choose Vireo? Life’s too short to work somewhere that doesn’t ignite your passion. The cannabis industry is fast-paced, innovative, and full of opportunity—where science meets creativity, and wellness meets culture. At Vireo Health, we’re pioneering the future of cannabis with a team that’s as dynamic as the industry itself. Here, you’ll find a workplace that’s collaborative, inclusive, and driven by HEART and purpose, where your work has a real impact on people’s lives. Whether you’re cultivating the highest-quality plants, crafting cutting-edge products, or shaping unforgettable customer experiences, you’ll be part of something bigger. If you’re looking for a career that’s exciting, meaningful, and full of growth, let’s build the future of cannabis together. ✅ A Growing Industry: Work at the leading tech company in the cannabis industry and help shape the future ✅ Passionate Culture: Join a team that truly cares about the plant, the people, and the purpose behind what we do ✅ Employee Perks: Enjoy competitive pay and benefits, paid time off, and employee discounts ✅ Making an Impact: We’re committed to education, sustainability, and giving back to the communities we serve. EEO Statement Vireo Health, Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. www.vireohealth.com Powered by JazzHR 9zsUQVeRsF