Lead Project Technician

Benefits

• Work Truck
• Free uniforms
• Flexible schedule
• Training & development
• Bonus based on performance
• Opportunity for advancement
• On‑the‑Job Training & Online Courses
• Paid Training for Career Advancement
• Opportunity to Help People in Times of Need
• Positive Company Culture

Pay

$23.00 – $45.00 per hour (depending on experience)

Schedule

Flexible schedule; availability 24 hours a day, 7 days a week for emergency jobs.

Responsibilities

• Communicate the process to the customer and provide daily updates to insurance partners and centers of influence.
• Assess and evaluate job severity and extent of damages.
• Understand and promote the operational systems used by the company: Company CRM, Xactimate, MICA / Mitigate.
• Be able to train new employees on the specific responsibilities for Technicians.
• Maintain a professional, positive attitude and appearance at all times; must be willing to wear company provided uniform.
• Develop a team culture with all field operations staff and other members of the organization.
• Adhere to all OSHA and company safety procedures and standards.
• Understand and adhere to restoration procedures: Water Damage Restoration, Mold Remediation, Fire and Smoke Cleaning, Carpet Cleaning equipment and procedures.
• Demonstrate a “can do” attitude as a team player; complete all necessary paperwork when providing customer service.
• Maintain all equipment and vehicles at a clean and serviceable level at all times.
• Available 24 hours a day, 7 days a week to complete emergency jobs.

Qualifications

• Valid driver’s license and ability to drive company vehicles & be insurable.
• Able to lift and carry equipment weighing up to 75 pounds.
• Able to work for extended time periods in large and confined spaces.
• Able to work for extended periods with appropriate respirator equipment – must pass respirator fit test and medical evaluation.
• Minimum of 2 years field experience OR IICRC Water Restoration Technician (WRT) Certification (required) AND IICRC Fire & Smoke Restoration Certification (FSRT) OR IICRC Applied Structural Drying (ASD).
• Tech‑savvy; willingness for continued learning and growth.
• Attention to detail in organization, cleanliness, and care for facility, assets, and equipment.
• Aptitude with record keeping, recording information, and communicating “the message”.
• Awareness and respect for safety, using care and caution with teammates and customers.
• Strength with multitasking and handling deadlines.