Lead Product Insights Analyst

About the role

The Lead Product Insights Analyst will play a pivotal role in product decision-making, leveraging data to drive strategy and improve user experiences.

Responsibilities

• Lead the full product analytics lifecycle, ensuring data-driven decision-making is integrated across product development and business strategy.
• Own end-to-end product analytics, including metric definition, measurement frameworks, experimentation design, and insight generation.
• Analyze user behavior, engagement, adoption, retention, and friction points to identify opportunities for product and experience improvement.
• Partner with Product, Engineering, and UX teams to define success metrics and ensure proper instrumentation is embedded in feature development.
• Build and maintain scalable dashboards, KPI frameworks, and self-service analytics tools to monitor product and business health.
• Translate complex datasets into strategic recommendations that influence roadmap prioritization and product direction.
• Collaborate with Go-to-Market, Data Engineering, and Commercial Analytics teams to connect product usage with revenue, retention, and customer value.
• Communicate insights and recommendations to executive stakeholders through clear storytelling, reporting, and presentations.

Requirements

• 10+ years of experience in product analytics, business intelligence, or related data-focused roles, ideally in a B2B SaaS environment.
• Expert-level SQL skills with strong proficiency in BI tools such as Tableau, along with advanced Excel capabilities for modeling and analysis.
• Hands-on experience with product analytics platforms (e.g., Pendo or similar tools).
• Strong statistical and analytical foundation with the ability to design and interpret robust analyses and experiments.
• Experience working with modern cloud data warehouses such as Snowflake, BigQuery, or similar environments.
• Ability to synthesize internal product data with external market and competitive insights to inform strategy.
• Strong communication and storytelling skills with the ability to influence senior stakeholders and cross-functional teams.
• Comfort working in ambiguous environments and independently scoping complex analytical problems.

Benefits

• Competitive base salary ranging from $110,000 to $140,000 USD depending on experience and location.
• Eligibility for performance-based bonus and additional compensation programs.
• Comprehensive medical, dental, and vision insurance.
• Paid time off, holidays, and wellness days to support work-life balance.
• Birthday bonus day and additional employee wellbeing initiatives.
• Flexible work arrangements with remote-first collaboration and occasional in-person engagement.
• Opportunity to work in a highly collaborative, data-driven product environment.
• Access to modern analytics tools, platforms, and continuous learning opportunities.