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Lead, Process Excellence & Project Management

Success Academy Charter Schools · New York, NY · 2 days ago
HybridManagement$160k/yrFull-time

About the role

Success Academy is seeking a high-energy, high-potential Lead, Process Excellence (PE) & Project Management to join our enterprise-wide continuous improvement team. Reporting directly to the Head of Process Excellence, this role involves actively managing critical projects while utilizing Lean, Six Sigma, and project management frameworks to eliminate waste and optimize workflows.

Key Responsibilities

  • Own and manage the end-to-end execution of cross-functional process improvement projects aligned with the enterprise PE roadmap.

  • Ensure projects are delivered on time, within scope, and achieve measurable performance targets.

  • Partner with business and functional teams to map current-state workflows, diagnose impediments, identify waste, and leverage data analytics to design streamlined, future-state processes.

  • Lead focused Problem Solving Process (PSP) sessions and Kaizen events to drive rapid process improvement, cross-functional alignment, and immediate operational lifts.

  • Act as an ambassador for continuous improvement. Promote and embed foundational PE tools—including Standard Work, Transactional Process Improvement (TPI), Problem Solving Process (PSP), and Daily Management—into daily operations across various departments.

  • Assist the Head of PE and business leadership in implementing Policy Deployment (Hoshin Kanri) goals and maintaining robust Daily Management tracking systems.

  • Support the delivery and improvement of the internal PE training program. Coach and upskill employees in PE Fundamentals and Lean tools, helping to cultivate an organization-wide culture of problem-solving.

Minimum Qualifications

  • Experience: 6-7 years of demonstrated hands-on experience in process improvement, operational excellence, lean business systems, or technical project management.

  • Education: Bachelor's degree in Business, Engineering, Operations, or a related field.

  • Toolbox Proficiency: Strong proficiency in applying core PE and Lean tools (e.g., DMAIC, VSM, Kaizen, Standard Work, 5S, and Daily Management) to deliver tangible, measurable results.

  • Project Management Skills: Proven track record of managing project timelines, tracking KPIs, managing stakeholder communications, and driving execution without losing momentum.

  • Experimentation & Growth Mindset: A self-starter who thrives on experimentation, is comfortable with ambiguity, and can help operational teams manage risk and learn from iterative testing.

  • Communication & Influence: Excellent verbal and written communication skills. Ability to clearly articulate data-driven insights and influence cross-functional teams without direct authority.

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