Lead Plumbing Service Technician

Responsibilities

• Provide consultation, including solutions, to resolve our customers' plumbing problems
• Identify issues related to broken systems, sewer lines, kitchen, and bathroom, drain cleaning, water heaters, water leaks, pipe services, water heaters, etc.
• Determine what needs to be repaired or replaced, and otherwise resolve customers' issues
• Install and maintain equipment, parts, and fixtures
• Utilize blueprints and drawings, so you must be able to understand layouts and plans
• Safely cut, assemble, and install pipes and other fittings

Requirements

• High school diploma or equivalent
• 3 years of successful plumbing experience including an understanding of both residential and commercial water distribution and disposal systems
• Diploma or certificate from a trade school or completion of an apprenticeship
• Ability to handle plumbing tools and equipment such as pipe wrenches, pipe cutters, etc.
• Valid driver's license
• Familiarity with standard industry tools, concepts, practices, and procedures
• Good physical condition with the strength and flexibility to work in small or awkward spaces
• State plumbing license (Journeyman or Master preferred)
• Availability to work a limited, after-hours on-call rotation
• Familiarity with Service Titan, or similar Customer Relationship Management (CRM) application

Qualifications

• Have a positive attitude
• Successfully build relationships with customers, colleagues, and others
• Enjoy working with your hands, solving problems, and seeing the results of your efforts
• Feel rewarded when customers praise your skill and your work
• Like to set your sights on increased earnings potential and achieve it
• Want to expand your career options and manage a team, become a trainer or consultant, or just be the expert in your field
• Appreciate being part of a diverse and enthusiastic team

Benefits

• Wednesday - Saturday schedule (Sundays-Tuesdays off!)
• 401(k) + match
• Medical and dental insurance
• Life insurance
• Short- and long-term disability insurance
• Paid time off (PTO)
• Professional development
• Referral program
• Company phone
• Company-issued iPad
• Uniforms - save your nice clothes for the weekends!
• Company vehicle
• Tool purchase program
• Offers relocation assistance