Lead Platform Support Engineer

About This Role

Wells Fargo is seeking a Lead Platform Support Engineer in Technology as part of Commercial Corporate & Investment Bank Technology (CCIBT) engineering and transformation office. Learn more about the career areas and lines of business at wellsfargojobs.com . The Lead Platform Support Engineer will be directly supporting Platform Strategy and Transformation within CCIBT.

Responsible For

• Production deployments
• Ensuring governance and controls
• Act as a gatekeeper for any production environment changes
• Cross-functional and cross-organizational coordination on root cause analysis for any production issues
• Review and analyze moderately complex operational support systems, application software, and system management tools to ensure the highest levels of systems and infrastructure availability
• Lead complex, broad impact initiatives including provision of high level systems consultation for the technology teams
• Review and analyze complex technical challenges, as well as escalated support issues related to core business solutions that require in-depth evaluation of multiple factors, such as alternatives, enhancements, periodic systems reviews, or improvements to existing systems
• Make decisions on technical changes and enhancements
• Consult with engineering team on change design requiring solid understanding of technical process controls or standards that influence and drive new initiatives
• Collaborate and consult with technical peers, colleagues, and mid to more experienced level managers to resolve systems support issues and achieve goals

Required Qualifications

• 5+ years of Systems Engineering, Technology Architecture experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications

• 3+ years of experience troubleshooting environments across the entire architecture (i.e., applications to infrastructure)
• Experience using Service Now for incident, change, and problem management
• Knowledge and understanding of complex enterprise systems and frameworks including frontends, middleware, services layer, database, backend, and downstream interfaces

Job Expectations

• Participate in on-call rotations

Position Details

• Position will require onsite presence at one of the posted location
• Relocation assistance is not available for this position
• Visa Sponsorship is not available for this position

Posting End Date

26 Jul 2026

Company Values

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Recruitment and Hiring Requirements

Third-Party recordings are prohibited unless authorized by Wells Fargo. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.