Lead Platform Engineer

About the role

At Capital One, you'll be part of a big group of makers, breakers, doers and disruptors, who love to solve real problems and meet real customer needs. We are seeking Platform Engineers who are passionate about creating and supporting DevOps tools with emerging technologies to join our team.

Overview

As a Platform Engineer, you’ll have the opportunity to be on the forefront of driving a major transformation within Capital One.

About the Team

Our team offers secure virtual endpoints to thousands of Capital One and third party associates that are accessible from multiple devices, accelerating business productivity, workflow continuity, supporting hybrid work models, and centralizing data protection to meet rigorous compliance standards.

What You’ll Do

• Deployment, management and maintenance of virtualization platform Amazon Workspaces in Amazon Web Services (AWS)
• Escalate and drive issues related to support of virtualization platforms
• Join high severity incident calls and lead troubleshooting efforts for a quick recovery
• Identify, diagnose and resolve Windows based desktop vulnerabilities
• Monitor, troubleshoot, and escalate production problems as per operations processes affecting desktop infrastructure
• Work collaboratively with other IT team members to resolve complex issues and implement improvements
• Create and maintain comprehensive documentation for all IT systems and services the team
• Train users on software and promote IT policies and procedures
• Engage in service capacity planning, demand forecasting, and system tuning
• Excellent problem solving, oral, and written communications

Basic Qualifications

• A High School Diploma, GED, or equivalent certification
• At least 6 years of experience using build and deployment tools (Jenkins, GitHub, or Artifactory)
• At least 4 years of experience with AWS
• At least 2 years of team leadership experience

Preferred Qualifications

• 5+ years of experience with AWS
• 2+ years of experience in Agile practices

Pay

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

• Plano, TX: $149,800 - $171,000 for Lead Platform Engineer

Benefits

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website.