Lead Paralegal

Serves as the primary liaison

• Serve as the primary liaison between Finch, attorneys, and clients
• Maintain proactive communication with clients throughout treatment and the case lifecycle

Provides updates and coordinates

• Provide detailed case status reports and updates to attorneys and firms
• Work with case managers, intake specialists, and demand reviewers to coordinate case progress
• Identify and resolve delays or issues before they affect outcomes

Team Overview

Your Team: Legal Operations
Legal Operations is responsible for delivering exceptional outcomes for our law firm partners and their injured clients with precision, speed & care. At Finch, we’re building a team of the top 1% of legal operators with experience from law firms across America, and enabling them with next-generation technology to serve more clients, with more humanity.

Qualifications

• 10+ years of paralegal experience, ideally in personal injury or high-volume plaintiff work
• Bilingual in Spanish and English (preferred)
• Highly organized, detail-oriented, and proactive in communication
• Ability to build trust quickly with attorneys and clients alike
• Understanding of the importance of both client experience and case velocity
• Able to work Pacific Time (PST) hours to support client needs

Compensation and Benefits

Compensation: $85,000 – $125,000 annual salary + equity
Additional benefits include:
100% coverage for health, dental, and vision
401(k) retirement plan
In-office snacks, drinks, and daily team lunch and dinners
Flexible PTO (we trust you to take the time you need)