Lead Operations Processor

About the role

Wells Fargo is seeking a Lead Operations Processor within the Commercial Banking Operations group as part of Wholesale Operations. In this role you will support management in the day-to-day supervision of less experienced team members, provide guidance and resolution to issues, and contribute to the overall effectiveness of the team.

Responsibilities

• Provide feedback and present ideas for improving or implementing processes and tools within the Operations group
• Perform or guide others on complex escalated issues that require planning, evaluation, and interpretation
• Prioritize work and provide daily work leadership and mentorship to the team
• Provide training and technical guidance to less experienced staff
• Lead or contribute to implementation of new or revised processes and procedures that require coordination among operation teams
• Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals
• Interact with internal customers and serve as a resource to other departments on transaction structure, documentation, and company policies

Requirements

• 4+ years of Operations support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Qualifications

• Experience reviewing banking transactions
• Knowledge in financial services, fraud, investigations, Bank Secrecy Act, anti-money laundering
• Experience with research system tools such as Infolease, ISM
• Ability to analyze and summarize large amounts of data
• Ability to train and lead others
• Knowledge and understanding of regulatory compliance requirements surrounding USA PATRIOT Act and Anti Money Laundering (AML) requirements
• General knowledge of entity formation verification documents
• Proven ability to display a willingness to learn new policies, procedures, and processes
• Strong attention to detail and accuracy skills
• Good analytical skills including analyzing complex data
• Ability to work in a fast-paced deadline driven environment
• Intermediate Microsoft Office (Word, Excel, Outlook, PowerPoint, and Access) skills
• Excellent verbal, written, and interpersonal communication skills
• Ability to make timely and independent judgment decisions while working in a fast-paced and results-driven environment
• Capability to navigate multiple computer systems, applications, and utilize search tools to find information
• Aptitude to work effectively in a team environment and across all organizational levels, where flexibility, collaboration, and adaptability are important
• Competency to handle confidential material in a professional manner

This position is not eligible for Visa sponsorship. Candidate must be based out of the posted location. This position offers a hybrid work schedule. Relocation assistance is not available for this position. Ability to work additional hours as needed.