Jobs · Management · North Carolina

Lead Operations

Deluxe · Charlotte, NC · 3 days ago
On-siteManagementFull-time

Why Join Us

Be part of an organization that’s driving change and consistently recognized as a top employer. At Deluxe, we know that great people build great companies—and we invest in you accordingly. We’re proud to be recognized as a Great Place to Work and a top workplace for Moms, Dads, LGBTQ+ employees, and Veterans.

We offer competitive benefits starting on day one, designed to support your life both in and out of work.42% of our employees have stayed for 10+ years, citing our people, benefits, work-life balance, inclusive culture, and team support as key reasons why.

About the Role

The Lead Operations position prioritizes and distributes work to employees. The focus of the position is to manage priorities, align resources to the workload, and monitor the work to ensure deadlines are met. This individual must also provide limited direction and answer basic employee questions. They may also be involved in the successful sending/receiving of customer transmission files.

Responsibilities

  • Distribute work to employees based on established priorities.
  • Monitor processing of work to meet processing deadlines.
  • Work with Supervisor to determine appropriate processing priorities.
  • Answer basic questions from employees.
  • Perform duties applicable to Processing Specialist I, II, III, and IV job descriptions.

Qualifications

  • Basic Qualifications: HS diploma/GED and 3 years of experience
  • Basic computer skills
  • Additional Basic Qualifications: Must be 18 years of age or older

Benefits

  • Healthcare (Medical, Dental, Vision)
  • Paid Time Off, Volunteer Time Off, and Holidays
  • Employer-Matched Retirement Plan
  • Employee Stock Purchase Plan
  • Short-Term and Long-Term Disability
  • Infertility Treatment, Adoption and Surrogacy Assistance
  • Tuition Reimbursement

Pay

Details on pay are not specified in the job posting.

Schedule

Details on schedule are not specified in the job posting.

Skills

Details on required skills are not specified in the job posting.

Benefits

Details on benefits are not specified in the job posting.

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