Lead Operations Integration

Position Summary

The Lead Operations Integration is responsible for coordinating and managing integration projects that support organizational growth and operational excellence. This includes initiatives such as de novos, relocations, divestitures, mergers, expansions, and acquisitions of centers, ensuring alignment with AMSURG corporate objectives.

Work Schedule

Remote-Centric Hybrid

Essential Responsibilities

• Strategic Leadership & Execution
  - Support the strategic integration framework for AMSURG, aligning acquisition and de novo projects with corporate goals while facilitating the full lifecycle of integration projects, including pre-acquisition planning, implementation, and post-integration evaluation.
  - Support strategic planning sessions, drive innovation in integration processes, and deliver strategic recommendations for continuous improvement in outcomes such as operational performance and cultural alignment.
  - Monitor key performance indicators (KPIs) to measure the success of integration initiatives and ensure alignment with corporate objectives.

• Create and implement tools, timelines, processes, and documentation that support both current and future integration projects effectively and efficiently.

• Executive-Level Collaboration
  - Provide regular integration updates, identify risks, and report outcomes to the AMSURG integration leadership team, offering clear, actionable recommendations.
  - Collaborate with integration leadership and senior stakeholders to ensure integration activities align with organizational objectives and financial targets.
  - Coordinate the collection and analysis of critical operational data in partnership with functional leaders to advance AMSURG programs and initiatives.

• People Leadership & Development
  - Foster a culture of excellence and professional growth within the Operations Integration team through mentorship and development.
  - Support the development of team members and cross-functional partners, ensuring clarity in roles and responsibilities for successful integration project execution.
  - Drive change management initiatives to enable smooth transitions for newly acquired or de novo centers, proactively addressing cultural and operational challenges.
  - Collaborate with multiple departments to ensure onboarding milestones and timelines are achieved efficiently and effectively.

• Innovative Process Ownership
  - Support the creation and maintenance of a knowledge management system to capture lessons learned and share best practices across the organization.
  - Champion the adoption of cutting-edge technology tools to streamline integration workflows and enhance project efficiency.
  - Partner with teammates in Operations and other functions to develop predictive analytics models for risk mitigation and resource optimization.
  - Support process improvement initiatives and the development of standardized tools and documentation to enhance operational efficiency.

• External Relationship Management
  - Represent AMSURG in discussions with Center Administrators and industry partners to foster trust and collaboration.
  - Align integration processes with emerging industry trends and regulatory requirements to maintain AMSURG’s leadership position in ambulatory surgery.

• Operational & Project Management
  - Develop project management tools and resources to support integration efforts.
  - Serve as the Operations Project Manager for acquisition, tracking key milestones and ensuring efficient transitions.
  - Prepare and execute a “Day One” plan to facilitate seamless integration for all integration projects.
  - Collaborate with field operations, development teams, and functional leaders to manage expectations with physicians, leadership, and staff.

Qualifications

• Strong leadership and project management skills with the ability to guide teams toward successful outcomes.

• Proven ability to manage complex projects involving multiple stakeholders and competing priorities.

• Strong analytical capabilities, enabling data-driven decision-making and strategic planning.

• Excellent interpersonal and communication skills to influence and collaborate across all organizational levels.

• Demonstrated ability to drive innovation and continuous improvement.

• Bachelor’s degree or equivalent experience, or a minimum of 5 years of experience in healthcare services with a strong emphasis on operations, integrations, and project management.

• Proven ability to lead and/or actively contribute to complex, cross-functional projects involving multiple stakeholders.

• Project Management Professional (PMP) or Certified Associate in Project Management (CAPM) certification is strongly preferred.

• Proven ability to collaborate with cross-functional teams and senior leadership to achieve strategic objectives.