Lead Newborn Hearing Screen Technician - Per Diem

About the role

Join us in making a difference in the early detection of hearing loss in newborns as a Newborn Hearing Screen Technician. As a newborn hearing screen technician, you will provide hearing screens in the hospital after a baby is born. You will work on-site at one or more hospital locations to screen newborns for hearing loss. At Pediatrix, you will receive on-the-job training, including annual certification accredited by the American Academy of Audiology, to ensure adeptness in improving early detection of hearing impairments and encouraging timely intervention.

Responsibilities

• Perform newborn hearing screenings and provide parent education.
• Serve as the primary operational resource at designated hospital(s) within a Site Supervisor’s market.
• Support training and onboarding of new team members; assist with schedule coordination.
• Promote compliance with company standards and serve as a liaison between hospital staff and program leadership to ensure consistent service delivery and quality outcomes.
• Comply with all company and facility policies and procedures, including PPE, required vaccinations, safety/security protocols, orientations, and annual compliance modules.
• Raise any questions or concerns from hospital staff and/or leadership to the HS Manager.
• Evaluate each patient for “screen readiness” prior to performing a screen; only screen patients in the appropriate state to achieve a reliable result (e.g., fed, quiet, calm).
• Collect all necessary data/demographics for each baby; perform the hearing screen and all screen-related services on all eligible babies during each shift.
• Ensure documentation protocol is followed for every screen; treat each screened baby and family with care and consideration.
• Upload all screen results/billing/state reporting by the end of each shift and ensure stats are complete and reconciled, unless otherwise instructed.
• Perform all screens efficiently while minimizing time in the patient room without sacrificing quality, patient education, or satisfaction.
• Ensure all relevant information is provided to the party responsible for each screened baby; provide appropriate education to parents/guardians about the necessity of the screen and next steps based on results.
• Notify Site Supervisor of all missed and final refer babies; schedule outpatient appointments for refer babies where appropriate.
• Serve as the designated lead resource for assigned hospital locations; support onboarding and training of new Hearing Screen Technicians.
• Assist with competency validation and promote compliance with screening protocols, documentation standards, and hospital requirements.
• Communicate operational concerns, staffing needs, and workflow challenges to the Site Supervisor.
• Assist with schedule coverage creation in coordination with the Site Supervisor.
• Act as a liaison between hospital staff and program leadership when appropriate.
• Assist with maintaining equipment readiness and troubleshooting basic operational issues.

Qualifications

• Minimum Qualification/Education Level: High school diploma or general education degree (GED).
• Current CPR Certification or must obtain upon offer.
• Flexibility to work on weekends and national holidays required.
• 10% travel required for occasional meetings or trainings.

Preferred Experience

• One to three months of previous experience with newborns and in a medical setting.
• Proficiency in Excel and data entry.
• Demonstrated history of strong quality metrics and productivity.
• Previous experience training or mentoring peers.

Skills/Abilities

• Strong communication, organization, follow-up, and problem-solving skills.
• Self-motivated and able to work independently with limited supervision or as part of a team.
• Detail-oriented with the ability to prioritize multiple tasks and assignments.
• Maintains professionalism and confidentiality.
• Demonstrates compassion and sensitivity when interacting with patients and families.
• Ability to stand and walk frequently (95% of shift), frequently lift and/or move up to 25 pounds (occasionally up to 50 pounds), and frequently push/pull up to 100 pounds.

Benefits

• Medical, Dental, Vision, Life, and Disability insurance.
• Healthcare FSA, Dependent Care FSA, and HSAs available.
• 401k plan and Employee Stock Purchase Program.
• Some benefits provided at no cost; others require employee cost share.
• Voluntary plans available with payroll deduction options.