Lead Newborn Hearing Screen Technician - Per Diem

About the role

Join us in making a difference in the early detection of hearing loss in newborns as a Newborn Hearing Screen Technician. You will provide hearing screens in hospitals after a baby is born, working on‑site at one or more locations. The Lead Hearing Screen Technician serves as the primary operational resource, supports training and onboarding of new team members, assists with schedule coordination, promotes compliance with company standards, and acts as a liaison between hospital staff and program leadership.

Responsibilities

• Perform newborn hearing screenings at designated hospital(s) after birth.
• Evaluate each patient for “screen readiness” (fed, quiet, calm) before screening.
• Collect all necessary data and demographics for each baby.
• Conduct the hearing screen and related services on all eligible babies during each shift.
• Follow documentation protocol for every screen.
• Treat each screened baby and family with care and consideration.
• Upload screen results, billing, and state reporting by the end of each shift; ensure statistics are complete and reconciled.
• Perform screens efficiently while maintaining quality and patient education/satisfaction.
• Provide parents/guardians with education about the necessity of the screen and next steps.
• Notify the Site Supervisor of all missed and final refer babies.
• Schedule outpatient appointments for refer babies, where appropriate.
• Serve as the designated lead resource for assigned hospital locations.
• Support onboarding and training of new Hearing Screen Technicians.
• Assist with competency validation and promote compliance with screening protocols, documentation standards, and hospital requirements.
• Communicate operational concerns, staffing needs, and workflow challenges to the Site Supervisor.
• Assist with schedule coverage creation in coordination with the Site Supervisor.
• Act as a liaison between hospital staff and program leadership when appropriate.
• Assist with maintaining equipment readiness and troubleshooting basic operational issues.
• Perform other duties as assigned.

Requirements

• High school diploma or GED.
• Current CPR certification (or obtain upon offer).
• Flexibility to work weekends and national holidays.
• Up to 10% travel for occasional meetings or trainings.
• Preferred: 1–3 months experience with newborns in a medical setting.
• Proficiency in Excel and data entry.
• Demonstrated strong quality metrics and productivity.
• Previous experience training or mentoring peers.

Skills

• Strong communication, organization, follow‑up, and problem‑solving skills.
• Self‑motivated; able to work independently with limited supervision or as part of a team.
• Detail‑oriented; able to prioritize multiple tasks and assignments.
• Maintains professionalism and confidentiality.
• Compassion and sensitivity when interacting with patients and families.
• Physical ability to stand and walk frequently (≈95% of shift), lift/move up to 25 lb (occasionally up to 50 lb), and push/pull up to 100 lb.
• Commitment to taking great care of each patient, every day.

Benefits

• Medical, Dental, Vision, Life, and Disability insurance.
• Healthcare FSA, Dependent Care FSA, and HSAs.
• 401(k) plan and Employee Stock Purchase Program.
• Some benefits provided at no cost; others cost‑shared between employee and company.
• Voluntary plans available via convenient payroll deductions.