Lead Newborn Hearing Screen Technician - Per Diem

About the role

As a newborn hearing screen technician, you will provide hearing screens in the hospital after a baby is born. You will work on-site at one or more hospital locations to screen newborns for hearing loss. At Pediatrix, you will receive on-the-job training, including annual certification accredited by the American Academy of Audiology, to ensure employees are adept in improving early detection of hearing impairments and encouraging timely intervention.

Responsibilities

• Perform newborn hearing screenings and provide parent education
• Serve as the primary operational resource at designated hospital(s) within a Site Supervisor's market
• Support training and onboarding of new team members
• Assist with schedule coordination
• Promote compliance with company standards
• Serve as a liaison between hospital staff and program leadership to ensure consistent service delivery and quality outcomes
• Comply with all company and facility policies and procedures including appropriate PPE, required vaccinations and other safety/security protocols, Company and Hospital Orientations and annual compliance modules
• Raise any questions or concerns from hospital staff and/or leadership as appropriate to HS Manager
• Evaluate each patient for "screen readiness" prior to performing a screen; only screen patients that are in the appropriate state to achieve a reliable result (fed, quiet, not moving/agitated, calm)
• Collect all necessary data/demographics for each baby
• Perform the hearing screen and all screen-related services on all eligible babies during each shift
• Ensure documentation protocol is followed for every screen
• Treat each screened baby and their family with the care and consideration required at this important developmental milestone
• Upload all screen results/billing/state reporting by the end of each shift and ensure the stats for each screen are complete and reconciled, unless otherwise instructed by Site Supervisor
• Perform all screens in an efficient manner and follow the appropriate process to minimize time in the patient room, without sacrificing quality or patient education/satisfaction
• Ensure all relevant information is provided to the party responsible for each screened baby, and the parent/guardian receives appropriate education about the necessity of the screen and what to do with the results
• Notify Site Supervisor of all missed and final refer babies
• Schedule outpatient appointments for refer babies, where appropriate
• Serve as the designated lead resource for assigned hospital locations
• Support onboarding and training of new Hearing Screen Technicians
• Assist with competency validation and promote compliance with screening protocols, documentation standards, and hospital requirements
• Communicate operational concerns, staffing needs, and workflow challenges to the Site Supervisor
• Assist with schedule coverage creation, in coordination with the Site Supervisor
• Act as a liaison between hospital staff and program leadership when appropriate
• Assist with maintaining equipment readiness and troubleshooting basic operational issues
• Other duties as assigned

Qualifications

• High school diploma or general education degree (GED)
• Current CPR Certification or must obtain upon offer
• Flexibility to work on weekends and national holidays required
• 10% travel required (occasional meetings or trainings)

Preferred Experience

• One to three months of previous experience with newborns and in a medical setting
• Proficiency in Excel and data entry
• Demonstrated history of strong quality metrics and productivity
• Previous experience training or mentoring peers

Skills

• Strong communication, organization, follow-up, and problem-solving skills
• Self-motivated and able to work independently with limited supervision or as part of a team
• Detail-oriented with the ability to prioritize multiple tasks and assignments
• Maintains professionalism and confidentiality
• Demonstrates compassion and sensitivity when interacting with patients and families
• Ability to stand and walk frequently (95% of shift), frequently lift and/or move up to 25 pounds (occasionally up to 50 pounds), and frequently push/pull up to 100 pounds

Benefits and Compensation

• Medical, Dental, Vision, Life, Disability, Healthcare FSA, Dependent Care FSA and HSAs
• 401k plan and Employee Stock Purchase Program
• Some benefits provided at no cost; others require cost share between employees and the company
• Voluntary plans available through payroll deductions

About Us

Pediatrix Medical Group is one of the nation's leading providers of highly specialized health care for women, babies and children. Since 1979, Pediatrix has grown from a single neonatology practice to a national, multispecialty medical group. Pediatrix-affiliated clinicians are committed to providing coordinated, compassionate and clinically excellent services to women, babies and children across the continuum of care, both in hospital settings and office-based practices. The group's high-quality, evidence-based care is bolstered by significant investments in research, education, quality-improvement and safety initiatives.