Lead Mobile Tech

Position Functions

• Diagnose and repair transmission, engine, electrical, suspension, driveline, HVAC, brakes and air systems on tractors and trailers.
• Travel to various remote sites to accomplish field repairs on equipment that is broken down, where relocating them to the main shop would be counterproductive.
• Perform all repairs in various weather conditions and site environments safely and efficiently.
• Maintain services for the company’s fleet of vehicles.
• Maintain shop equipment and service truck as per company guidelines.
• Evaluate safety concerns and make necessary adjustments to ensure safety during travel, and any duties performed while onsite at the various locations is always to the highest standard.
• Test mechanical products and equipment after repair of assembly to ensure proper performance and compliance with manufacturers’ specifications.
• Efficiently account for paid time on work orders and document various steps taken throughout the repair process to ensure maximum warranty recovery and historical data for potential future information.
• Maintain a high level of productivity and be able to work within or better than SRT times.
• Able to source needed parts when necessary and communicate with Parts Supervisor of domiciled terminal for proper payment to vendor.
• Maintain parts inventory integrity, warranty, core parts and parts usage tracking from cradle to grave.
• Carry, monitor, and answer company issued cellphones, text, emails, and any other form of expected communications with accounts and management staff.

Experience & Skills

• 7 + years of experience working on trailers required
• 7 + years of experience working on tractors required
• Technical diploma from an accredited Diesel Technology Program may substitute for 1 year of required experience
• Advanced welding skills required
• Team building skills
• Excellent communication skills
• Personable skills (attention to details, dependability, integrity, independence, analytical thinking, initiative)
• Basic computer skills preferred
• Ability to read and write required
• Must provide own hand tools adequate to perform job functions
• Licenses & Certifications:
  • DOT and Brake Certifications required
  • Valid driver’s license required
  • Meritor/Bendix and tandem assembly certification preferred

Supervisory Responsibility

• Act as a mentor and point of contact for the customer and lower-level technicians; report out to Shop Manager at a satellite Terminal.

Work Environment

• Will work in infrequent temperature and humidity extremes up to 100% of workday (this includes working outside/inside).
• Candidates for this role should be able to stand or walk for long periods of time, extensively work with their hands, and communicate verbally with their teammates.