Lead, MAST Change & Communication
About the role
The MAST (Maritime Asset Strategy & Transformation) Change & Communication Lead is responsible for leading the change and communication approach across transformation initiatives in the MAST program, ensuring stakeholders understand, engage with, and adopt new ways of working successfully. The role combines hands-on change delivery (communications, stakeholder engagement, readiness) with establishing best practice (frameworks, templates, and coaching), enabling consistent and effective change management across the portfolio.
Essential Functions
Change Strategy & Delivery: Lead development and execution of change strategies and plans, Conduct change impact and readiness assessments, Integrate change activities within project and programme delivery
Communications Leadership: Develop and deliver communication strategies and messaging, Create tailored communications across leadership, management, and frontline audiences, Ensure consistent, clear “why / what / when / impact” messaging
Stakeholder Engagement & Facilitation: Facilitate workshops and engagement sessions, build strong relationships with stakeholders across all levels, Identify and manage resistance and risks
Leadership & Sponsor Support: Support and coach leaders in effective change sponsorship, Equip managers with messaging and engagement tools
Best Practice & Frameworks: Develop and maintain change frameworks, templates, and playbooks, Set practical, proportionate standards for change delivery
Portfolio Integration: Partner with PMO and delivery teams to ensure change is embedded into governance and plans, Ensure alignment across multiple initiatives
Adoption & Measurement: Define and track adoption and readiness metrics, establish feedback loops and adjust approach as required
Reporting & Governance: Provide clear, insight-driven updates to leadership forums, Highlight risks, trends, and recommended actions
Continuous Improvement: Capture lessons learned and improve change practices continuously
Knowledge, Skills & Abilities
Scope: Supporting multiple projects or program, providing change leadership and communication across a defined portfolio of strategic initiatives.
Problem-solving: Requires identifying change risks, resistance points, and engagement gaps, and developing practical, people-focused solutions to drive adoption.
Impact: Directly impacts successful adoption of change, business readiness, and realization of program benefits.
Leadership: Leads through influence, coaching, and facilitation; acts as a trusted advisor to project teams and senior stakeholders.
Essential/Minimum Qualifications
Preferred: Degree or equivalent relevant experience
Preferred: Bachelor’s degree
Preferred: Formal change management training (e.g. Prosci)
Essential Experience Required
3 to 4 years of relevant work experience
Experience in management change, communications, or transformation roles
Proven ability to deliver change across projects or programs
Experience engaging senior stakeholders and facilitating workshops
Track record of developing communication strategies and materials
Work Conditions
Work primarily in a climate-controlled environment with minimal safety/health hazard potential. This position is classified as “in-office.” As an in-office role, it requires employees to work from a designated Carnival office in South Florida Monday through Thursday each week. Employees may work from their homes on Fridays. Candidates must be located in (or willing to relocate to) the Miami/Ft. Lauderdale area.
Benefits
Health Benefits: Cost-effective medical, dental and vision plans
Employee Assistance Program and other mental health resources
Additional programs include company paid term life insurance and disability coverage
Financial Benefits: 401(k) plan that includes a company match
Employee Stock Purchase plan
Paid Time Off
Holidays – All full-time and part-time with benefits employees receive days off for 8 company-wide holidays, plus 2 additional floating holidays to be taken at the employee’s discretion.
Vacation Time – All full-time employees at the manager and below level start with 14 days/year; director and above level start with 19 days/year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 84 hours/year. All employees gain additional vacation time with further tenure.
Sick Time – All full-time employees receive 80 hours of sick time each year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 60 hours each year.
Other Benefits
Complimentary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends
Personal and professional learning and development resources including tuition reimbursement
About Us
Carnival Corporation & plc is the world’s largest leisure travel company, our mission to deliver unforgettable happiness to our guest through our diverse portfolio of leading cruise brands and island destinations, including Carnival Cruise Line, Holland America Line, Princess Cruises, and Seabourn in North America and Australia; P&O Cruises and Cunard Line in the United Kingdom; AIDA in Germany; Costa Cruises in Southern Europe. Join us and embark on a career that offers not only the chance to grow professionally but also the opportunity to be part of a global community that makes a difference.