Lead Manager Customer Planning & Insights

Reynolds American is evolving into a global multi-category business. Our purpose is to create A Better Tomorrow™ by Building a Smokeless World. To achieve our ambition, we are looking for colleagues who are ready to join us on this journey. Tomorrow can’t wait, let’s shape it together! REYNOLDS AMERICAN has an exciting opportunity for a Lead Manager Customer Planning & Insights in Winston-Salem, NC Your Key Responsibilities Will Include Support weekly, monthly, quarterly & annual customer performance for all categories within a Total Nicotine StrategyAssist in the development and tracking of account promotions within the Joint Business Planning process, deploying promotional programs with a dynamic cadence aligned to Reynolds & Customer KPI’s.Manage customer promotional budgets (JBF accrual) and other resource allocations with real-time reportingDevelop analyses and present recommendations to drive timely, fit for purpose and actionable business enhancing opportunitiesProvide insights, analyses, and recommendations within the Joint Business Planning process with assigned customers and lead the internal evaluation & benchmarking process to ensure program success.Collaborate on business review development for management regarding business strategy and brand performanceSupport a culture of collaboration, innovation and positive influence on decision making processesEffectively communicate cross functionally to facilitate organizational alignment What are we looking for? 2+ years in business/commercial analytics and/or related field.Proficiency in MS Excel & Power Point (V-Lookup, etc.)Highly effective oral, written, and listening communication skills delivered in a manner appropriate to the needs of the audienceAbility to understand broader business issues and seek resolutionStrong collaboration skills and the ability to work with a broad range of disciplines, cross-functionally.Proven excellence in customer management and relationship buildingDemonstrated potential to lead, coach, and develop self/othersStrong ability to organize, prioritize and manage multiple projects simultaneously WE ARE REYNOLDS AMERICAN—A member of the BRITISH AMERICAN TOBACCO GROUP At Reynolds American, we are committed to our Purpose of creating A Better Tomorrow. This is what drives our people and our passion for innovation. See what is possible for you at REYNOLDS AMERICAN. BELONGING, ACHIEVING, TOGETHER Collaboration and teamwork underpin everything we do here at Reynolds American. We know that collaborating with colleagues is what makes us stronger and best prepared to meet our business goals. Salary And Benefits Overview Benefit Information The following is a general summary of the competitive compensation and benefit plans we offer 401(k) plan that offers opportunity to save on pre- and post-tax basis up to 50 percent of eligible compensation.Company matches 100 percent of employee pre-tax/Roth (401k) contributions up to six percent Company contributes an additional three percent to 401(k) whether employee participates or notComprehensive health- and welfare-benefits package (including medical, dental, vision, and prescription drugs)Health Savings Account start-up contribution for employees who elect the high deductible health planFlexible spending accounts for both Health Care and Dependent Care allowing employee to use pre-tax dollars to pay for qualified expenses during the calendar yearEmployee assistance program offering 8 free counselling sessions, per issue, each calendar year for employees and their dependentsCompany paid life insurance of 1x annual base pay ($50,000 minimum)Company paid accidental death or dismemberment insurance of 2x annual base pay ($50,000 minimum) Voluntary insurances offered at group rates employee and dependent life insurance, AD&D insurance, critical illness, accident coverage, disability buy-up, and auto & home insuranceTuition reimbursement and student loan supportDependent Scholarship Programs Free confidential personal financial counselling service On-site health centers and 24/7 fitness centers at certain company locationsA charitable giving matching grants program that enables employees to direct and double their donations to qualifying charitable organizations of their choice Health-care concierge service Volunteer service opportunities Extensive training opportunitiesCompany vehicle for eligible employees Mobile phone allowance for eligible employees Paid LeaveSick and Personal Time (exempt employees may be excused with pay for brief absences; non-exempt employees receive up to 6 days)Vacation (levels Below Senior Director receive 15 days (pro-rated during first year of service); Senior Director and Officers receive 25 days (pro-rated during first year of service)). Holidays (Nine company recognized and two annual personal holidays to be used at the employee’s discretion) Paid Parental Leave + temporary reduced work schedule opportunityFuneral LeaveShort-Term Disability LeaveLong-Term Disability Leave Jury Duty LeaveMilitary LeaveReleased Time for Children’s EducationCommunity Outreach LeaveOther paid leave benefits, as required by state or local lawYour journey with us is not limited by boundaries; it is propelled by your aspirations. Join us at Reynolds American and become a part of an environment that thrives on internal advancement, where your career progression is not just a statement – it is a reality, we are eager to build together. Seize the opportunity and own your development; your next chapter starts here.You will have access to online learning platforms and personalized growth programs to nurture your leadership skills.We prioritize continuous improvement within a transformative environment, preparing for ongoing changes. Our organization offers a level of challenge, responsibility, and creativity for motivated employees who want to grow their careers. We are also committed to valuing different perspectives, experiences, and talents to improve the company's potential for optimally achieving its business objectives! Reynolds American Inc. and its affiliated companies is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other status protected by law. Only applicants requiring reasonable accommodation for any part of the application and hiring process should contact us directly via email at wppgeneral@RJRT.com California Privacy Notice