Manager, Customer Strategy & Market Insights
About the role
maybe? The instruction: "usefor section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." So we can include headings for sections present. The posting includes "About The Role", "What You Will Do", "What You Need To Be Successful", "Bonus Points if You Have", "What Makes You Eligible", "What We Offer", "Pay Transparency", "Benefits", "You Belong Here", "About HARMAN: Where Innovation Unleashes Next-Level Technology", "Important Notice: Recruitment Scams", "HARMAN is proud to be an Equal Opportunity employer." We need to remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. So we should remove "Important Notice: Recruitment Scams", "HARMAN is proud to be an Equal Opportunity employer." Also remove "You Belong Here" maybe? That's more about culture; but it's not boilerplate? It's a section about belonging; but maybe we keep if substantive. However they said remove EEO/equal-opportunity/scam-warning boilerplate. "You Belong Here" is not EEO but could be considered culture; but we can keep if it's substantive. However they said "Prefer a few substantive sections over many thin ones." So we may combine some. We need sections: About the role (maybe we can skip because they said do NOT repeat the job title as a heading (the page already shows it) and do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short
or drop it. "About The Role" is not the job title; it's a section heading. So we can keep. We need sections for Responsibilities (What You Will Do), Requirements/Qualifications (What You Need To Be Successful), Bonus Points (maybe as Skills?), Benefits, Pay, Schedule? Schedule not present. Pay present: "Pay Transparency $125,250 - $183,700 Dependent on the position offered, other forms of compensation are also available, such as bonuses or commission." So we can have Pay section. Benefits: "What We Offer" includes list of benefits; also separate "Benefits" section later. We can combine. We need to avoid filler like "commensurate with experience". Not present. We need to output only HTML fragment, no markdown fences. Let's extract content. About The Role paragraph: "As the Manager, Customer Strategy & Market Insights, you will support Car Audio and customer pursuit strategies by integrating market intelligence, consumer insights, stakeholder input, and HARMAN Car Audio’s technologies, brands, and priorities. Working across Customer Account Management, Product, Brand, Marketing, Design, Engineering, Consumer Insights, and Strategy, you will synthesize perspectives and ensure customer-facing teams have accurate, differentiated, and strategically aligned information reflecting HARMAN’s capabilities, market dynamics, competition, and consumer needs. A key focus will be tracking automotive, branded-audio, technology, competitive, and consumer trends to guide decisions. You will identify insight gaps, coordinate research, and translate findings into practical input for customer strategies, value propositions, and business discussions. You will coordinate cross-functional input, incorporate stakeholder feedback, and translate complex information into clear narratives, recommendations, and materials for executive reviews and customer engagement. Success requires strong business judgment, market curiosity, project-management discipline, customer confidence, and excellent communication skills. In this role, you will report to the VP, Business and Brand Strategy." We'll put that in
. What You Will Do: list of bullet points. We'll convert each sentence starting with a verb into
Responsibilities
with- .
What You Need To Be Successful: list of requirements. Let's extract bullet points:
- 7+ years of project-management experience, with demonstrated ability to coordinate multiple contributors, manage deadlines, resolve gaps, and deliver high-quality work in a fast-moving environment.
- Strong strategic-thinking skills, with the ability to connect customer priorities, market dynamics, competitive activity, technology capabilities, brand positioning, and consumer needs.
- Exceptional written and verbal communication skills, with the ability to convert complex technical, commercial, and strategic information into clear and compelling recommendations.
- Advanced PowerPoint skills, including presentation architecture, executive storytelling, visual hierarchy, data visualization, slide design, and editing.
- Experience supporting customer strategies, value propositions, sales-enablement materials, market analyses, or other strategic business communications.
- Ability to engage confidently and professionally with automotive OEM customers, senior leaders, Customer Account Managers, technical experts, designers, and cross-functional stakeholders.
- Practical proficiency with generative AI and other AI-enabled productivity tools for research, synthesis, ideation, analysis, content development, and workflow improvement.
- Strong business judgment and intellectual curiosity, with the ability to quickly understand unfamiliar technologies, brands, customers, and market dynamics.
- Excellent attention to detail, particularly in relation to data accuracy, messaging consistency, strategic alignment, visual quality, and readiness for external audiences.
- Ability to work independently, manage competing priorities, and provide structure to ambiguous or rapidly evolving business needs.
- Ability to operate effectively across global teams, cultures, functions, and time zones.
We'll put under
Requirements
(or Qualifications). Use Requirements. Bonus Points if You Have: list: - Previous experience in automotive, automotive audio, consumer electronics, technology, a Tier-1 supplier, or an automotive OEM. - Familiarity with branded automotive audio, premium consumer brands, vehicle technology, infotainment, acoustics, or automotive electrical/electronic architectures. - Experience supporting global sales organizations or working directly with automotive Customer Account Managers. - Experience supporting customer account strategies, value propositions, go-to-market plans, or strategic sales-enablement programs. - Experience planning customer workshops, innovation immersions, executive meetings, product demonstrations, or experiential events. We could put underSkills
or maybe "Preferred Qualifications". Use Skills. What Makes You Eligible: includes travel, hybrid work, background check/drug screen. That's minor metadata; we could fold into a shortmaybe under a section like "Eligibility". But they said do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short
or drop it. This is eligibility criteria; we could include as a short paragraph under maybe a heading "Eligibility". But they said prefer few substantive sections; maybe we can drop it or incorporate into a paragraph under About the role? However it's specific: willingness to travel 20%, hybrid 3+ days, background check. Could be included as a short
after About the role. But we need to decide. What We Offer: list of benefits: - Access to employee discounts on world-class products (JBL, HARMAN Kardon, AKG, and more). - Extensive training opportunities through our own HARMAN University. - Competitive wellness benefits. - Tuition reimbursement. - “Be Brilliant” employee recognition and rewards program. - An inclusive and diverse work environment that fosters and encourages professional and personal development. We'll put under
Benefits
with- .
Pay Transparency: we have salary range. We'll put under
Pay
with. We also have a separate Benefits section later with more detail: "Benefits HARMAN is interested in the health and wellbeing of you and your family and offers a range of benefits designed to support your needs for holistic wellbeing. Benefits and perks may vary depending on the nature of your employment with HARMAN, and may include paid vacation and holidays, paid sick leave, volunteer leave, and paid bonding and care giver leave. Employees may also be eligible to participate in comprehensive medical, dental, and vision plans, fertility support and adoption assistance, Health Savings and Flexible Spending Accounts, retirement savings plan with employer match, short and long term disability coverage, life insurance, and more." We could combine with What We Offer or keep separate. To avoid duplication, we could merge. But we need to preserve ALL substantive information; not invent or summarize away detail. So we need to include both sets. We could have Benefits section with two lists: one from What We Offer, another from Benefits description. Or we could combine into one list with all items. That would preserve all info. Let's combine. List items from What We Offer: - Access to employee discounts on world-class products (JBL, HARMAN Kardon, AKG, and more). - Extensive training opportunities through our own HARMAN University. - Competitive wellness benefits. - Tuition reimbursement. - “Be Brilliant” employee recognition and rewards program. - An inclusive and diverse work environment that fosters and encourages professional and personal development. From Benefits paragraph: - paid vacation and holidays - paid sick leave - volunteer leave - paid bonding and care giver leave - comprehensive medical, dental, and vision plans - fertility support and adoption assistance - Health Savings and Flexible Spending Accounts - retirement savings plan with employer match - short and long term disability coverage - life insurance We'll combine into one
- under Benefits.
Now Pay: we have the range and note about other compensation. We'll put in
. Schedule: not present, so we omit. Now About HARMAN: Where Innovation Unleashes Next-Level Technology: that's a description of company; could be considered boilerplate? It's not EEO but it's generic company overview. Might be considered boilerplate but it's substantive about the company. The instruction: remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. This is not those. Could keep as a section "About HARMAN". But they said prefer few substantive sections over many thin ones. This is a bit generic; maybe we can drop it as it's not specific to the role. However they said preserve ALL substantive information; do NOT invent or summarize away detail. This is substantive about the company; but it's not role-specific. Might be considered boilerplate but it's not listed as to remove. I'd keep it as a section maybe "About HARMAN". But we already have many sections; maybe we can incorporate into a short paragraph under About the role? But it's separate. Given the instruction to prefer few substantive sections, we could omit the About HARMAN section as it's not directly about the role. However they said preserve ALL substantive information; if we omit, we lose that info. But maybe it's considered