Lead Instructor and Enterprise Development Manager - B2B
StrataTech Education Group · Phoenix, AZ · 1 mo ago
HybridFull-time
Instructor Recruitment & Workforce Development
- Lead full-cycle recruitment for all enterprise instructor positions across electrical, HVAC, welding, industrial maintenance, safety, leadership, data center, and emerging workforce programs.
- Develop recruitment strategies that proactively build a scalable instructor pipeline aligned with projected business growth.
- Source candidates through industry associations, apprenticeship programs, unions, manufacturers, contractors, military transition programs, technical colleges, professional organizations, and industry networks.
- Conduct technical interviews, instructional demonstrations, and competency assessments to evaluate technical expertise, instructional effectiveness, leadership capability, communication skills, and cultural fit.
- Verify qualifications, certifications, licenses, and industry experience.
- Build and maintain a national instructor talent database to support rapid deployment as new client opportunities emerge.
- Forecast instructor capacity and staffing requirements based on customer demand, program launches, pilot projects, and geographic expansion.
- Continuously identify instructor talent before demand requires immediate hiring.
Instructor Management & Enterprise Operations
- Directly manage enterprise instructors throughout the entire employment lifecycle.
- Conduct regular coaching conversations, performance evaluations, developmental planning, and corrective action when necessary.
- Build a culture of professionalism, accountability, responsiveness, and instructional excellence.
- Manage instructor assignments, scheduling, deployment, utilization, travel, and customer placement across multiple concurrent enterprise programs.
- Cookpilot, new client launches, campus-based delivery, employer site delivery, and recurring customer engagements.
- Partner with National Program Directors, curriculum teams, operations, and client-facing leaders to align instructor expertise with program requirements.
- Identify instructor staffing risks before they impact customer delivery and proactively implement mitigation strategies.
- Develop workforce planning models that support continued organizational growth without compromising delivery quality.
- Travel regularly to campuses and employer locations to observe instruction, support instructors, evaluate customer experience, and maintain visible leadership presence.
Instructor Development & Performance Excellence
- Design, implement, and continuously improve the systems that qualify, develop, coach, and evaluate instructors to ensure consistent instructional excellence across every enterprise training engagement.
- Design and deliver instructor onboarding and readiness programs that prepare every instructor for successful enterprise delivery.
- Develop standardized instructor qualification requirements, facilitation standards, classroom expectations, and instructional best practices.
- Create train-the-trainer programs that prepare instructors to deliver technical curriculum consistently across customers, campuses, and locations.
- Develop instructional observation tools, competency rubrics, and performance evaluation frameworks.
- Conduct classroom observations and provide structured coaching, mentoring, and developmental feedback.
- Design and implement instructor professional development programs that continuously strengthen facilitation skills, adult learning practices, classroom management, customer engagement, and instructional effectiveness.
- Lead instructor calibration sessions to ensure consistent interpretation of curriculum, assessment standards, and delivery expectations.
- Build continuous improvement cycles that leverage instructor feedback, learner outcomes, customer satisfaction, classroom observations, and program metrics to strengthen instructional quality over time.
- Ensure instructional excellence remains consistent regardless of instructor, location, customer, or delivery modality.
Enterprise Leadership Responsibilities
- Build standardized instructor practices that create consistency across all enterprise programs rather than relying on individual instructor approaches.
- Design instructor management processes, operational workflows, dashboards, and reporting systems that support organizational scale.
- Partner with business development and client-facing teams to understand future staffing requirements and proactively prepare instructor capacity.
- Serve as the organizational leader for instructor quality, instructional consistency, and performance excellence.
- Support proposal development by identifying instructor qualifications, staffing models, deployment strategies, and implementation timelines.
- Collaborate with Learning Design, National Program Directors, and Operations to ensure instructors remain current with curriculum updates, industry practices, and customer requirements.