Jobs · Human Resources · Arizona

B2B Training Manager/ Instructor

StrataTech Education Group · Phoenix, AZ · 1 wk ago
Human ResourcesFull-time

Responsibilities

  • Facilitated Instruction
    • Deliver facilitated instruction across program content areas including electrical safety, LOTO and hazardous energy control, medium voltage and low voltage terminations, quality verification, energization readiness, and commissioning interfaces
    • Lead participant discussions, scenario walkthroughs, and applied learning debriefs with clarity and field-grounded authority
    • Explain technical concepts with depth and precision, consistently providing the why behind the what so participants understand the reasoning, not just the procedure
    • Adapt delivery pace and approach based on participant experience levels while maintaining full content coverage within the program schedule
    • Maintain a structured, professional learning environment from the first session of Day 1 through the close of the final day
  • Applied Learning Activities
    • Facilitate hands-on lab activities including termination exercises, LOTO simulations, equipment inspection stations, quality board reviews, and energization readiness scenarios
    • Supervise applied learning activities to ensure all participants are working safely, accurately, and in accordance with the program standards
    • Provide real-time coaching and correction during applied activities without disrupting the flow of the session
    • Ensure all lab equipment and mock-up stations are set up correctly and functioning before participants arrive for each day
    • Model the safety behaviors and professional standards expected of participants at every point in the program
  • Participant Assessment and Competency
    • Conduct knowledge checks and competency verifications in accordance with the program assessment structure
    • Complete practical sign-off observations for participants during applied learning activities and document results accurately
    • Identify participants who are struggling with content or skills and provide additional coaching before moving the group forward
    • Communicate participant progress concerns to ETO leadership promptly and with specific, observable detail
    • Ensure all completion documentation is accurate, complete, and submitted to ETO leadership within the required timeline
  • Program Coordination and Client Interface
    • Coordinate daily program logistics including room setup, equipment staging, participant attendance, and schedule adherence
    • Serve as the primary point of professional contact for participants throughout the program
    • Represent StrataTech's standards of professionalism and competency in every interaction with participants, client observers, and site personnel
    • Communicate schedule changes, participant concerns, or program delivery issues to ETO leadership same day
    • Support the Safety Manager in maintaining safety standards throughout program delivery

    People Responsibilities

    • No direct responsibilities required

    Physical Environment

    • Work can be performed in a variety of settings, from temperature-controlled office environments to outdoor areas exposed to the elements
    • Incumbent may sit for long periods of time at a desk or computer terminal
    • Incumbent may use calculators, keyboards, telephone and other office equipment
    • Stooping, bending, twisting, and reaching may be required
    • Work may be completed in classroom or shop environment

    Other Duties

    • Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.
    • Duties, responsibilities and activities may change at any time with or without notice.

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