B2B Training Manager/ Instructor
StrataTech Education Group · Phoenix, AZ · 1 wk ago
Human ResourcesFull-time
Responsibilities
- Facilitated Instruction
- Deliver facilitated instruction across program content areas including electrical safety, LOTO and hazardous energy control, medium voltage and low voltage terminations, quality verification, energization readiness, and commissioning interfaces
- Lead participant discussions, scenario walkthroughs, and applied learning debriefs with clarity and field-grounded authority
- Explain technical concepts with depth and precision, consistently providing the why behind the what so participants understand the reasoning, not just the procedure
- Adapt delivery pace and approach based on participant experience levels while maintaining full content coverage within the program schedule
- Maintain a structured, professional learning environment from the first session of Day 1 through the close of the final day
- Applied Learning Activities
- Facilitate hands-on lab activities including termination exercises, LOTO simulations, equipment inspection stations, quality board reviews, and energization readiness scenarios
- Supervise applied learning activities to ensure all participants are working safely, accurately, and in accordance with the program standards
- Provide real-time coaching and correction during applied activities without disrupting the flow of the session
- Ensure all lab equipment and mock-up stations are set up correctly and functioning before participants arrive for each day
- Model the safety behaviors and professional standards expected of participants at every point in the program
- Participant Assessment and Competency
- Conduct knowledge checks and competency verifications in accordance with the program assessment structure
- Complete practical sign-off observations for participants during applied learning activities and document results accurately
- Identify participants who are struggling with content or skills and provide additional coaching before moving the group forward
- Communicate participant progress concerns to ETO leadership promptly and with specific, observable detail
- Ensure all completion documentation is accurate, complete, and submitted to ETO leadership within the required timeline
- Program Coordination and Client Interface
- Coordinate daily program logistics including room setup, equipment staging, participant attendance, and schedule adherence
- Serve as the primary point of professional contact for participants throughout the program
- Represent StrataTech's standards of professionalism and competency in every interaction with participants, client observers, and site personnel
- Communicate schedule changes, participant concerns, or program delivery issues to ETO leadership same day
- Support the Safety Manager in maintaining safety standards throughout program delivery
- No direct responsibilities required
- Work can be performed in a variety of settings, from temperature-controlled office environments to outdoor areas exposed to the elements
- Incumbent may sit for long periods of time at a desk or computer terminal
- Incumbent may use calculators, keyboards, telephone and other office equipment
- Stooping, bending, twisting, and reaching may be required
- Work may be completed in classroom or shop environment
- Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.
- Duties, responsibilities and activities may change at any time with or without notice.