LEAD HOUSEKEEPER (FULL TIME)

About the role

Crothall Healthcare is hiring immediately for a full time LEAD HOUSEKEEPER position at Lehigh Valley Health Network in Fogelsville, PA. This role involves supervising, training, and inspecting the performance of assigned housekeeping staff to ensure all procedures are completed to the unit's standards. You'll assist where necessary to ensure optimum service to guests and make a difference in the lives of people, your community, and yourself.

Responsibilities

• Provides quality service to customers by providing one-on-one attention to detail
• Ensures assigned staff have reported to work and clocked in properly; documents late or absent employees
• Resolves internal/external guest complaints to ensure guest satisfaction
• Documents call offs, and replaces for any shift
• Coordinates assigned staff breaks
• Prepares and distributes assignment sheets to staff and reviews priorities
• Communicates additions or changes to the assignment sheets as they arise throughout the shift
• Assigns designated keys, radios and beepers to assigned staff
• Maintains accurate record of such assignments and ensure security of keys
• Checks all equipment used by staff for proper supplies, neatness, cleanliness and mechanical problems
• Instructs designated personnel to correct deficiencies
• Inspects areas to confirm cleaning standards have been met
• Assists staff to ensure highest standards of cleanliness and service
• Conducts staff training as assigned
• Contributes to the team; exhibits professionalism with customers, fellow employees and others
• Performs other duties as assigned

Requirements

• At least 3 years of housekeeping experience required
• Reliable transportation required — will travel between local sites

Pay

Fixed Pay Rate: $17.75 per hour.

Schedule

Full time schedule. Monday - Friday, 5:00 pm - 1:30 am. Further details upon interview.

Benefits

• Retirement Plan
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Voluntary benefits including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
• For full-time positions: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs)
• Paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws

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