Lead Entertainment Consultant, Tour Performance

SeatGeek believes live events are powerful experiences that unite humans. With our technological savvy and fan-first attitude we’re simplifying and modernizing the ticketing industry. This role is responsible for the day-to-day commercial execution and success of the Entertainment touring portfolio. This role partners closely with promoters, client venues, Client Success, Marketing, Product, Business Operations, and Sales to ensure every booked show is positioned for success from initial planning through the full concert lifecycle. This role serves as a driver of excellence for the portfolio of Concert tours —driving onsale readiness, monitoring performance, managing pipeline visibility, supporting client & promoters relationships, and identifying opportunities to improve revenue across key commercial levers. The Lead ensures consistent execution across the touring portfolio while providing the leader of the department with the insights, reporting, and operational support needed to drive strategic business decisions. What You'll Do Tour Lifecycle Management Manage the day-to-day performance of active touring shows from booking through post-eventCoordinate cross-functional execution across Client Success, Marketing, Product, Operations, Finance, and Business OperationsMonitor concert lifecycle health and proactively identify opportunities or risks impacting show performanceEnsure clients & promoters receive consistent communication and support throughout the touring lifecycle Onsale Excellence Coordinate onsale readiness across internal and external stakeholdersSupport promoters and venue partners before, during, and after onsalesTrack onsale performance and document learnings to improve future eventsAssist with onsite support for key events and strategic client meetings as needed Pipeline & Performance Reporting Maintain visibility into the touring pipeline and active show portfolioPrepare recurring performance dashboards, client updates, and executive reportingAnalyze historical performance to identify operational improvements and emerging trends Client & Industry Support Serve as a day-to-day contact for promoters, venue partners, and other stakeholdersCoordinate client meetings, business reviews, and roadshows in support of the touring dept leadEscalate strategic issues while independently resolving operational challengesHelp build strong, trusted relationships through responsive service and operational excellence What You Have 4+ years of experience in live entertainment, ticketing, touring, venue operations, or event managementExperience working directly with promoters, venues, booking agencies, or artist managementStrong project management and organizational skills with the ability to manage multiple concurrent eventsExperience using data and reporting to drive operational improvementsExcellent communication and relationship management skillsAbility to thrive in a fast-paced, cross-functional environment with shifting priorities Perks Flexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotelyA WFH stipend to support your home office setupUnlimited PTOUp to 16 weeks of fully-paid family leave 401(k) matching Student loan matching programHealth, vision, dental, and life insuranceUp to $25k towards family building, reproductive health services and Gender-affirming care$500 per year for wellness expensesSubscriptions to Headspace (meditation), Headspace Care (therapy), and One Medical$360 per quarter to spend on tickets to live eventsAnnual subscription to Spotify, Apple Music, or Amazon music The salary range for this role is $110,000 - $130,000 USD plus bonus based on performance. Actual compensation packages within that range are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and specific location. SeatGeek is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, religion, creed, age, national origin or ancestry, ethnicity, sex, sexual orientation, gender identity or expression, disability, military or veteran status, or any other category protected by federal, state, or local law. As an equal opportunities employer, we recognize that diversity is a positive attribute and we welcome the differences and benefits that a diverse culture brings. Come join us! To review our candidate privacy notice, click here.