Lead Direct Support Professional: West Lake - Cottage 8 | Full-Time 2nd Shift/On Call | Lowell, MI

Make a real impact—help someone build independence while building a career, you’re proud of. The Lead Direct Care Professional provides oversight, support, and direct care to individuals served by Hope Network across a variety of settings. This role serves as a leader on shift, modeling person-centered support, promoting independence, and ensuring the implementation of medical, clinical, therapeutic, and behavioral support plans. The Lead Direct Care Professional also mentors, trains, and orients new staff, assists with on-call responsibilities, and provides guidance and support to team members when supervisors are unavailable or off-site. What You’ll Do Assist with daily living (ADLs), personal care, and medicationsSupport community outings, transportation, and activitiesBuild positive relationships and encourage independenceHelp maintain a safe, structured, and supportive environmentOn Call rotation What We’re Looking For Compassionate, dependable, and team-orientedStrong communication and ability to build trustAdaptable, patient, and resilientPerson-centered mindset with respect for individual differences Required What You Bring Minimum Education required:Bachelors degree with 2 years experience in applicable settingAssociates degree with 3 years experience in applicable settingHS Diploma/GED with 4 years experience in applicable settingValid driver’s licenseAbility to lift 50 lbs.Ability to pass background checks and fingerprintsAbility to obtain CPR/First Aid certification Top Benefits Competitive payMedical, dental & vision insurance (may vary based on job status)Virtual Concierge Medical Services403(b) retirement with company match (up to 3%)Generous Paid Time Off (PTO)Paid training + career growth opportunitiesTuition reimbursement and scholarship opportunitiesEmployee Assistance Program (mental health + support)Company-paid life insurance Why Hope Network Not your average job. Not your average impact. At Hope Network, you’re not just filling a role—you’re showing up for someone who needs consistency, encouragement, and support. Every day looks different, but one thing stays the same: what you do matters. Our teams are built on trust, collaboration, and a shared commitment to those we serve. We believe no human is more valuable than the next—and the work you do here truly matters. Apply today and start making a difference.