Lead Direct Support Professional | 1st & 2nd Shift Available | Grand Rapids, MI

Lead Direct Support Professional| 1st & 2nd shift available| Grand Rapids, MI Make a real impact—help someone build independence while building a career, you’re proud of. As a Lead Direct Support Professional (Lead DSP) you'll provide leadership, guidance, and direct support to individuals served while assisting with daily program operations. This role promotes independence, implements person-centered care plans, supports health and wellness needs, and serves as a resource for staff on shift. The Lead DSP also assists with training, scheduling, compliance, on-call responsibilities, and administrative support to help ensure high-quality services and a positive team environment. What You’ll Do Assist with daily living (ADLs), personal care, and medicationsSupport community outings, transportation, and activitiesBuild positive relationships and encourage independenceHelp maintain a safe, structured, and supportive environmentAbility to mentor, train and orient new staffProvide leadership, direction and support to staff What We’re Looking For Compassionate, dependable, and team-orientedStrong communication and ability to build trustAdaptable, patient, and resilientPerson-centered mindset with respect for individual differences Required What You'll Bring High school diploma or equivalent, with two years of leadership experience in a healthcare-related settingValid driver’s licenseAbility to lift 50 lbs.Ability to pass background checks and fingerprintsAbility to obtain CPR/First Aid certification Top Benefits Competitive payMedical, dental & vision insurance (may vary based on job status)Virtual Concierge Medical Services403(b) retirement with company match (up to 3%)Generous Paid Time Off (PTO)Paid training + career growth opportunitiesTuition reimbursement and scholarship opportunitiesEmployee Assistance Program (mental health + support)Company-paid life insurance Why Hope Network Not your average job. Not your average impact. At Hope Network, you’re not just filling a role—you’re showing up for someone who needs consistency, encouragement, and support. Every day looks different, but one thing stays the same: what you do matters. Our teams are built on trust, collaboration, and a shared commitment to those we serve. We believe no human is more valuable than the next—and the work you do here truly matters. Apply today and start making a difference.