Direct Support Professional (DSP): West Lake | Full-Time & Part-Time All Shifts | Lowell, MI

About the role

As a Direct Support Professional at Hope Network, you’ll provide compassionate, person-centered support and supervision to individuals in our residential and rehabilitation programs. You’ll help people develop daily living skills, achieve personal goals, maintain health and safety, and participate fully in their communities while promoting dignity, independence, and choice.

Responsibilities

• Support individuals with personal care, daily routines, and healthy living
• Help individuals learn new skills and become more independent
• Provide medication support and assist with health-related needs
• Participate in community outings, appointments, recreational activities, and transportation
• Create a safe, positive, and supportive environment
• Build meaningful relationships while treating everyone with dignity and respect
• Keep simple, accurate documentation of services provided
• Work as part of a team to help individuals achieve their goals

Requirements

• Valid driver’s license
• Ability to obtain CPR/First Aid certification
• Basic computer skills
• Ability to lift up to 50 pounds and assist individuals as needed
• Ability to work scheduled shifts, including weekends
• Ability to pass required background checks

Qualifications

• A caring and dependable person who enjoys helping others
• Strong communication and teamwork skills
• Patience, flexibility, and a positive attitude
• Ability to stay calm and supportive during challenging situations
• Commitment to treating every person with respect and compassion
• High school diploma or equivalent (preferred)
• Experience working with people with disabilities, mental health needs, or caregiving experience (preferred)

Schedule

Multiple shift options available:

• 1st Shift: 6:00 AM – 2:00 PM (Full-Time & Part-Time)
• 2nd Shift: 2:00 PM – 10:00 PM (Full-Time & Part-Time)
• 3rd Shift: 10:00 PM – 6:00 AM (Full-Time & Part-Time)
• On-Call Positions
• Every-Other-Weekend Only Options

Your first week will include a full week of New Hire Orientation, held Monday–Friday during standard business hours. Additional required trainings must be completed within your first 90 days, and some may be scheduled outside of your regular shift hours.

Benefits

• Competitive pay
• Medical, dental & vision insurance (may vary based on job status)
• Virtual Concierge Medical Services
• 403(b) retirement with company match (up to 3%)
• Generous Paid Time Off (PTO)
• Paid training + career growth opportunities
• Tuition reimbursement and scholarship opportunities
• Employee Assistance Program (mental health + support)
• Company-paid life insurance

About Us

At Hope Network, you’re not just filling a role—you’re showing up for someone who needs consistency, encouragement, and support. Every day looks different, but one thing stays the same: what you do matters. Our teams are built on trust, collaboration, and a shared commitment to those we serve. We believe no human is more valuable than the next—and the work you do here truly matters.