Lead Digital Technician

About The Role

As a Digital Technician: Lead in our Photography department, you will support the Photo Production team by partnering with digital technicians troubleshooting technical issues throughout the studio. You will be responsible for maintaining studio cleanliness, communicating studio tech needs to management, and assisting the digital technicians with daily tasks.

Responsibilities

• Daily support of Digital Techs and Associate Digital Tech responsibilities
• Helping plan for daily tech operations and projects
• Pitch new projects aimed at improving image quality, studio efficiency, and PA workflows
• Maintain camera inventory and perform in house repairs where applicable
• Partnering with Retouching to track and resolve Retouching Feedback Reports
• Partnering with IT to track new software and hardware roll outs
• Managing routine reminders for Tech Huddles
• Projects & SOP’s Supporting Tech Initiatives projects on the floor from start to finish
• Tracking and documenting project from start to finish
• Partnering with management to implement improvements to studio operations and tech workflows
• Creating new SOP’s to optimize workflows and standardize Tech operations
• Pending Images Management
• Pulling weekly Pending Images reports and communicating them with team
• Coaching repeat offenders in the Pending Images doc
• Pulling Images and supporting Reshoots if they fall into under/overexposed
• Digging deeper and troubleshooting engineering issues like missing metadata and no raws
• Quarterly Equipment Management
• Making sure the following are updated on a quarterly basis: Every lens is cleaned at least once quarterly, All iMacs are up to date with latest software, Light inventory

Requirements

• Minimum Requirements: 3-5 years experience in a professional photography setting
• 3-5 years experience using Adobe Creative Suite
• Drive to achieve results both individually and as a team
• Exceptional attention to detail and organization skills
• Strong written and verbal communication skills with ability to tailor communication style to suit the target audience; executive presence
• Adaptability and openness to change
• A growth mindset with a solutions focus

Preferred Requirements

• Experience coaching and training hourly employees
• Bachelors Degree or equivalent experience in photography or film

Benefits

• Employee Stock Purchase Plan
• 401K with Company Match
• Medical, Dental & Vision Insurance
• Paid parental leave
• 9 Paid Company Holidays
• 18 Paid Time Off (PTO) Days (PTO starts accruing on first day of work)

Pay

The expected hourly rate for this role is $26.52-$29.84. To determine starting pay we carefully consider a variety of factors, including primary work location and an evaluation of a candidate’s skills, experience, market demands, and internal parity. Additionally, salary is just one component of TRR’s total rewards package. Depending on role, employees may also be eligible for a bonus program, incentive pay and benefits.