Lead Technician
About the role
At Daisy, we’re pioneering the future of smart spaces—making homes and offices more connected, comfortable, and joyful through technology. This franchise branch will support Katy, Fulshear, Cypress, and surrounding areas of Houston in areas such as Lighting, Shading, Networks/WiFi, Indoor/Outdoor Audio and Video, Home Theaters, Security (cameras/doorlocks), Home Assistants, and Smart Home Automation.
Responsibilities
- Install, configure, and service integrated AV, lighting, shades, networking, cameras, and home automation systems
- Interact with customers, trade partners, and contractors in the most professional manner
- Install and terminate low-voltage cabling, panels, and junction boxes
- Troubleshoot audio, video, networking, and control systems—both simple and complex
- Interpret project blueprints and system schematics to execute installations accurately
- Ensure clean, code-compliant, and high-performance installations at client sites
- Communicate daily progress and issues to the Project Manager
- Act as the on-site point of contact for clients, designers, builders, and architects
- Maintain company vehicles, tools, and equipment in excellent condition
- Mentor and lead junior technicians as needed
- Deliver service that meets Daisy’s standards for quality, reliability, and professionalism
Requirements
- High school diploma or equivalent
- 5 to 7 years of AV/Networking/Technology Integration Experience
- Proven capacity in several of the following areas: Lighting, Shading, Networks/Wi-Fi, Indoor/Outdoor Audio and Video, Home Theaters, Security (cameras/door locks), Home Assistants, and Smart Home Automation
- Experience with Control4 or Creston with smart home automation platforms is preferred
- Industry-recognized certifications (CEDIA, AVIXA, manufacturer, etc.) are preferred
Qualifications
- Bring a positive attitude, good customer service skills, a stellar work ethic, and a professional appearance to the workplace
- Motivated to learn new technologies and processes
- Exhibits strong management and leadership skills, capable of leading and motivating others
- Demonstrates excellent judgment and creative problem-solving skills, including negotiation and conflict resolution
- Interacts thoughtfully with people of all ages and cultural backgrounds
Skills
- Ability to independently lift items up to 50 pounds
- Capable of sitting, standing, and kneeling for extended periods of time
Benefits
We offer comprehensive benefits and compensation packages, including medical, dental, and vision coverage. Certain benefits become effective after an introductory period. We value our employees' well-being and are committed to providing a supportive work environment.
Pay
Competitive compensation
Schedule
Training and Development
Career Pathways & Upward Mobility
Mission
Enhance the human experience through smart spaces
Vision
- Delight: Deliver magical client experiences
- Accountability: Own your work with transparency and integrity
- Innovation: Embrace creativity to solve challenges
- Service: Put clients, teammates, and partners first
- You: Celebrate diverse backgrounds and perspectives
Company Information
- The Daisy Difference for Technicians: We empower our Technicians as critical thinkers who provide exceptional service to our valued clients every day. Whether you aspire to advance your technical mastery, expand your role to leadership, or even own a Daisy branch one day, we provide the training resources and support to help you get there.
- This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to Daisy Corporate.
Note
Please note: At this time, we are unable to sponsor work visas or consider candidates who require visa sponsorship now or in the future.
Join the Team
We are looking for passionate, driven, and innovative team members eager to contribute to our mission. While we have various open opportunities, we’re always welcoming new Technicians!