Lead Customer Engineer - Power Solutions

Responsibilities

• Work with customers to develop solutions that address their needs and satisfy the technical requirements related to power solutions
• Accurately access customer's needs, matching them with current products or proposing modifications to current products and/or proposing new product concepts for further development by engineering team
• Create models and/or technical presentations to propose concepts and solutions
• Proficient in internal systems: Windchill, product configurators, etc.
• Provide key engineering documents: drawings, product specifications, lab test results, plating analysis etc.
• Know business unit capabilities (Engineering, Thermal, MFG, Test labs)
• Show competence / expertise on the company and its products, with the ability to identify and communicate emerging trends in marketplace
• Help devise strategies to differentiate our products and solutions from our competitors
• Develop a trusted adviser relationship with engineering teams of key customers
• Lead and/or participate in new product Voice of Customer activity
• Maintain a high level of customer service and ability to build relationships with customers
• Meet and exceed strategic objectives

Qualifications

• Bachelor's degree in mechanical engineering or a related technical field
• Minimum of 2 years proven experience providing technical support to produce design wins within the connector industry
• Proficient in 3D modeling and Product Data Management (Ex: Creo and Windchill)
• Some knowledge of server/storage/networking/data center rack level architectures preferred
• Some experience with industry specifications (UL, EIA, IEC, Telcordia, etc.) would be an advantage