Lead Customer Engineer-Power Solutions

Information TechnologyFull-time

Work with customers to develop solutions that address their needs and satisfy the technical requirements related to power solutions
Accurately access customer's needs, matching them with current products or proposing modifications to current products and/or proposing new product concepts for further development by engineering team
Create models and/or technical presentations to propose concepts and solutions
Proficient in internal systems: Windchill, product configurators, etc.
Provide key engineering documents: drawings, product specifications, lab test results, plating analysis etc.
Know business unit capabilities (Engineering, Thermal, MFG, Test labs)
Show competence / expertise on the company and its products, with the ability to identify and communicate emerging trends in the marketplace
Help devise strategies to differentiate our products and solutions from our competitors
Develop a trusted adviser relationship with engineering teams of key customers
Lead and/or participate in new product Voice of Customer activity
Maintain a high level of performance meeting and exceeding strategic objectives
Some travel is required

Bachelor's degree in mechanical engineering or a related technical field
Minimum of 2 years proven experience providing technical support to produce design wins within the connector industry
Proficient in 3D modeling and Product Data Management (Ex: Creo and Windchill)
Some knowledge of server/storage/networking/data center rack level architectures preferred
Some experience with industry specifications (UL, EIA, IEC, Telcordia, etc.) would be an advantage

Excellent verbal and written communication skills – ability to communicate within a Global organization to technical and non-technical audiences and at various levels of the organization
Strong organization and presentation skills
High level customer service and ability to build relationships with customers
Proficiency with Microsoft Office Products

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